If you are looking for a base to explore from then I would venture that this isn't a bad choice, it's near to a tube station but further enough away from the main road to be comfortable. I had to queue for 25 minutes to get checked in which was frustrating, my room was very clean but tiny and cold until I amazingly worked out how to work the heating unit on the wall (there were no instructions). The tea/coffee facilities were adequate but nothing special. I understand that a business has to protect itself from less scrupulous individuals but I had to have my entire bill plus £50 'pre authorised' which caught out some in front of me in the check in queue (being the last Thursday before payday!), there were also signs in the room warning of penalties for smoking and a menu for room service and a cost for films which I had been advised were for free but didn't use but there was nothing giving me advice of where to go, a map of the area, attractions nearby etc, it sort of screamed of "you're here, you'll pay and don't break the rules or you'll pay more" rather then "Welcome, what do you want to know?". The room was quiet and I slept well although the second night the people sorting out the bins sounded like they were having races with the biggest bins they could find. The upgrade works did not affect me and working in construction I was impressed at the lack of disruption they were managing to achieve. The huge mirror door to the bathroom at the foot of the bed was a bit disconcerting especially when half asleep and not expecting to see anyone else in the room! Finally I am glad I didn't buy breakfast at £18 a shot as the queue was at least 25 people deep when I went out in the morning. I did not use the spa facilities so cannot comment on them. Staff I encountered were a little aloof but professional.

Having read all of the reviews on trip advisor before I went and stayed at the hotel (it was booked as part of theatre trip deal) I was anxious and nervous. Upon arrival at the hotel around 2pm (peak time for check in) there was a queue but with an mass influx of people this was to be expected. It took 15 minutes to check in. The room was standard very small but comfortable, sufficent for what we requiered. I found the staff to be extremely helpful when requesting an iron and arranging cab journeys they couldnt have been more helpful and polite. The renovations were ongoing but did not affect our stay and we were nto disturbed by them. The spa was lovely, Emma who did my nails was very friendly and put me at ease staright away (and gave me a lovely manicure). The breakfast was tasty with a variety of choice and attentive staff who were more then happy to keep my coffee re filled. The location was great and the lounge bar spacious again with friendly staff. All in all I would recommend and stay again.

Currently this hotel is undergoing a massive refurbishment as a result the rooms can be purchased at very competitive rates. Once completed the decor looks to be very comfortable and no doubt the rates will be increased.
if you are travelling on business or touring and plan to be out most of the day then it's worth a visit. The noise however from the building works which operate between approx. 8.30 / 5pm is high if you happen to be in the wrong area of the hotel.
The staff are all very helpful and reception accommodated me when I asked for a 'quiet' room during the night. Unfortunately the room was very small and very cold...thank goodness I had taken my water bottle but it was extremely quiet and I had a good nights sleep! The safe in the room was very awkward to lock and I did have to ask reception for some assistance however, it was large enough to take my laptop which was very useful when I left the room to go out in the evening.Hopefully next visit my room will be warmer.

Spent the weekend at the Kensington Close hotel and was apprehensive after reading previous reviews but I needn't have worried. Staff where very helpful and friendly. We stayed in a compact double room, not the largest of rooms but then that is why it is called a compact double room, perfectly sufficiant for our needs though and great value for money. The room was spotless and has hairdryer, safe and well stocked tea/coffe making facilities. Shower gel, shampoo and soap are provided in the bathroom and the room was quite due to the location being just off the high street. The tube station is a 5 minute walk along with numerous shops, restaurants and shops. The N9 nightbus stops right by the tube station from Trafalgar Square if you are out after the tube is running and are unable to get a taxi. Renovation work was fairly quite on the Saturday morning so did not disturb us at all. We where asked on check-in if we would like a new room which currently could not receive wi-fi or pay to view TV which are currently included in the price whilst renovations are taking place, as we needed neither of these as we would be out most of the time we took a new room. Would reccomend this hotel to all my friends and family.