We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.

Millennium Gloucester Hotel: Traveller Reviews

4.0 of 5
4-18 Harrington Gardens | Harrington Gardens, London SW7 4LH, England
Hotel amenities
Millennium Gloucester Hotel
Ranked #268 of 1,069 hotels in London
4.0 of 5 stars 1025 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

1,025 reviews from our community

What travellers say about this hotel
  • Club room(33)
  • Very good(23)
  • Road tube station(19)
  • Great location(17)
  • Friendly and helpful(11)
  • Tesco Express(10)
  • Tube station(8)
  • Internet access(6)
  • Would definitely stay(6)
  • Natural history museum(5)
Traveller rating
    288
    402
    195
    96
    44
Only show reviews for Family (106) | Couples (296) | Business (198)
Date Rating
north of england
Senior Contributor
27 reviews 27 reviews
Reviews in 22 cities Reviews in 22 cities
36 helpful votes 36 helpful votes
“location great, that's as good as it gets”
2 of 5 stars Reviewed 11 February 2012

have stayed here a few times over the years and now the rooms are getting tired looking (some more than others). During my recent stay the first room I was in had not been cleaned properly- left over food in fridge, hairs in the bed! They still have not sorted out the air-conditioning. Some rooms have very noisy units and others don't appear to have controls which do not work to alter the temperature. Location is great but will not stay here again!

Room Tip: if you must stay here ask for a room away from the traffic
See more room tips
  • Stayed February 2012, travelled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by cara06 for London
Ask cara06 about Millennium Gloucester Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danila Junglee, Executive Office at Millennium Gloucester Hotel, responded to this review
13 February 2012
Dear Cara06,

Thank you for posting a second review on TripAdvisor about your stay at the Millennium Gloucester Hotel!

I was disappointed to know that you experienced issues during your last stay with us. Be assured that there will be an internal investigation and the problems you reported will be addressed by the management.

Please accept my sincere apologies for the shortfall in service and I hope you reconsider and return in the future.

Yours sincerely,

Danila Junglee
Executive Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
TAURANGA
1 review
“Excellent Customer Service”
5 of 5 stars Reviewed 11 February 2012

I would like to congratulate both Mr Sumeet Dua Front Desk Manager and Mr Rugved Kirtikar Reception Manager and their staff for the way in which I was treated during my stay of one week. I have stayed in many fine hotels around the world and first impressions are so important. This being my first visit to the Millenium Gloucester Hotel gave me an opinion of excellent professional customer service from all the reception staff during my stay. As well I had a couple of requests that were dealt with efficently and promptly. The success of any business depends hugely on the professionalism of its staff and in this instance the Millenium Glocester Hotel delivered. Well done from a very satisfied guest.

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask WARREN D about Millennium Gloucester Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danila Junglee, Executive Office at Millennium Gloucester Hotel, responded to this review
13 February 2012
Dear Warren D,

Thank you very much for your great review!

I have shared it with the team and your kind words made all the Front Office staff smile! It is very rewarding to have our efforts recognised and comments like these go a long way to motivate the team and inspire all of us to work even harder.

We look forward to welcoming you back to stay with us in the future!

Yours sincerely,

Danila Junglee
Executive Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Australia
Contributor
11 reviews 11 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
“Love this hotel!”
5 of 5 stars Reviewed 10 February 2012
1
person found this review helpful

Great location, room was fantastic, cheap rates for booking in advance, very happy with this hotel. Location had the tube stop just across the road and lots of places to eat and grab a quick bite before heading out. Post office and ATM was only a minute away. Staff were friendly and the rooms were very clean. Will be staying here again next time for sure!

  • Stayed January 2012, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 9 more reviews by em2606 for London
Ask em2606 about Millennium Gloucester Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danila Junglee, Executive Office at Millennium Gloucester Hotel, responded to this review
13 February 2012
Dear Em2606,

Thank you for posting a review on TripAdvisor!

I was very pleased to read your comments and find out that you were very satisfied with all aspects about the Millennium Gloucester Hotel.

We are really very well located, the Underground Station is just across the road and there are many shops around.

We look forward to have you back soon!!

Kind regards,

Danila Junglee
Executive Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
midlands
Contributor
14 reviews 14 reviews
Reviews in 9 cities Reviews in 9 cities
20 helpful votes 20 helpful votes
“COLD NIGHT IN LONDON”
4 of 5 stars Reviewed 10 February 2012

We had a night in london on the 7th of february to see a show and i had a deal with Travel Zoo as i think many more did at £99 pounds for the night including breakfast,as i dont think i would pay £21.50 for the breakfast.They upgraded us and we had a room on 5th floor it was very roomy which is unusual for London very large bed and a nice bathroom very clean and tidyThe only fault was that the large bed had a very small duvet on it.
We found the staff very friendly,and would come back again proberbly only on a deal as we were quite far from Theatre Land.
We also found the room was not as warm as we would have liked it as i read on another persons comment.

  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by chrissylob for London
Ask chrissylob about Millennium Gloucester Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danila Junglee, Executive Office at Millennium Gloucester Hotel, responded to this review
13 February 2012
Dear Chrissylob,

Thank you for your review!

I was glad to know that you took advantage of one of our promotions and that you found our rooms very spacious. I apologise if the temperature was not as warm as you expected and about the duvet issue with size.

I hope you benefit from our next dals as I look forward to welcoming you back to stay with us.

Kind regards,

Danila Junglee
Executive Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West Country
Contributor
15 reviews 15 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Great location”
4 of 5 stars Reviewed 10 February 2012
1
person found this review helpful

I have stayed at this hotel numerous times over the last 4 years. It is very close to Gloucester Road tube station and within walking distance of Earls Court and South Kensington so there are plenty of places to eat nearby and also all the normal services like nail bars, hairdressers and dry cleaners. Most of the rooms are spacious and in good repair, only the odd one is maybe not up to 4 star standard and usually if one of these is allocated staff are swift to move you to another room. The only downside is the internet charges which I think are pretty high and in most places this is now free. Nice reception area though and I would definitely stay again.

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 12 more reviews by GillD1954 for London
Ask GillD1954 about Millennium Gloucester Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danila Junglee, Executive Office at Millennium Gloucester Hotel, responded to this review
13 February 2012
Dear GillD1954,

Thank you for taking the time to post your second review about the Millennium Gloucester Hotel!!

It is very nice to know that you have been choosing to stay with us over the last 4 years and that you will return in the future!! It shows that despite the odd room you are satisfied with our service and that is very rewarding for us.

Your comments about Internet have been noted down and will be taken into consideration when we next review our services.

We look forward to welcoming you back in the future!!

Kind regards,

Danila Junglee
Executive Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Millennium Gloucester Hotel also viewed

Copthorne Tara Hotel London Kensington
3.5 of 5 stars 1,629 Reviews
London, England
Show Prices ABS:HotelCheckRates-d193138?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Millennium Bailey\
4 of 5 stars 1,077 Reviews
London, England
Show Prices ABS:HotelCheckRates-d193070?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Holiday Inn London Kensington Forum
3.5 of 5 stars 1,361 Reviews
London, England
Show Prices ABS:HotelCheckRates-d193133?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 1,069 hotels in London, ranked by popularity »

Been to Millennium Gloucester Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Millennium Gloucester Hotel

  • Millennium Gloucester London
  • Millennium Gloucester Hotel London
  • Millenium Gloucester
Address: 4-18 Harrington Gardens | Harrington Gardens, London SW7 4LH, England
Price range (per night):* 210 AUD - 496 AUD

Owners: What's your side of the story?

If you own or manage Millennium Gloucester Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Millennium Gloucester Hotel
Show the lowest price for this hotel (from our partners)
Show Prices