We stayed at he hotel for 3 days, the hotel is with good location, althogh it is very noisy almost all night, ships passing , whisling, the view is good. The room was OK, clean, with appliances, no electricity addapters were available for free, we hav to buy one from the hotel reception desk.The windows are very small, no terraces, but this is tipical for most English hotels. Breakfast was rich, but the restorant very small, so you have to wait to be seated.

A quick business to trip - the Tower is where I always go - just a few minutes walk from the City.

My most recent trip was as good as expected - staff are very efficient and always willing to help - free upgrade to a room overlooking the river was very welcome too.

Breakfast was good too - prompt and friendly service and good quality.

Very good value for money.

This hotel is about 7 mins stroll from Tower Hill underground, and 5 mins from the DLR Gateway station to Canary Wharf. I used Fenchurch Street, 15 mins to catch a train out to Essex, 30 mins.
Check In would be my only complaint it took abut half an hour.
Once in my room, I had beautiful views of the Thames and St Kathrerines dock to the side, and watched the boats going out onto the Thames. I stayed 4 night Mon-Thurs. I met a colleague one night and we sat outside and watched the world go sailing by. It is right on the front and has tables and chairs outside the downstairs restaurant with waiter service - very pleasant.

The room service and standard of food is good, and the Tower restaurant, food good quality and more amazing views. I now know where a lot of films get the views from with the backdrop of the bridge.

Breakfast was a good standard, and there are two restaurants to choose from.

It's quite expensive considering there are a lot of other hotels, £160.00 per night. They will not give you these views.

I would stay there again.

I have stayed in this hotel several times but this time i was a little disapppointed :( We arrived at 1.40pm when check in starts at 2pm. I am currently 6 months pregnant so just wanted to get to my room. I asked if there was any way we could check in 20 mins early and we were told we could.... but with an attitude! We were told there was a room free but it was on the 1st floor so wouldn't have the best view (but we could upgrade for £30 if we wished) We took the room as I was tired from travelling.
The room did have a view of the bridge (which is beautiful) but we had the flat roof there first! The room was clean but tatty, needed a refurb in my opinion and I promise I'm not fussy! The bed was rock hard which I personally dont like but others may find this ok.
The breakfast is a stupidly high price so we went to weatherspoons down the road and saved ourselves £30!!!
The positive of the location and view does outweight the negatives and I would stay again but I wouldn't go for the most basic room and I wouldn't have the nerve to arrive 20 mins early for check in!!