I stayed at the Chesterfield Mayfair last weekend and I had a great stay. On arrival we were allocated a room on the third floor directly adjacent to the air conditioning units; when I questioned the reception staff as to whether these were turned off at night as they were quite noisy they told me they ran 24 hours a day but they offered a free upgrade to a junior suite instead. Fantastic. This level of customer service pretty much sums up the attitude of the staff; nothing was too much for them and they went out of their way to ensure we had a pleasant, enjoyable stay. I would definitely stay here again. Many thanks :-)

A beautiful boutique hotel , very centrally located ;however, I felt the treatment is more of the big business hotels.

This is not to say that it is a bad one.But since I have been staying at similar hotels I was expecting a more personal sort of service or treatment.There are 2 small issues or incidents I would like to mention.

1: My wife's birthday was taking place during our stay.I informed the hotel upon my reservation and they promised to send some sort of gift.But we left a day earlier.Checking out on my wife's birthday.And they didn't send nothing.I had to remind them, and then they sent some cup cakes and a birthday card.Now this is a very small issue but may be we can move to the second one.

2 Upon checkout I forgot to take out thge passports from the safe deposit.Luckily we were still in London for two more days.They could have just called to remind me.I could have been on my way to the airport.

Always our choice hotel and especially when the home Rugby Internationals are being played.
It was recently the perfect base for a family reunion with all the key sights easily within walking distance but with the Green Park underground station nearby and a taxi service at the door if preferred.
The staff are very friendly,polite and helpful. The rooms adequately meet all the needs as one would expect at a hotel of this standing. Perhaps one of the most important features of The Chesterfield Hotel is the breakfast which really is second to none.
Our next stay is fast approaching when England v Ireland in the Six Nations Championship.

We have visited on many occasions and never have we been disappointed. The afternoon tea is totally delicious, breakfasts exceptional and the Butlers Restaurant for dinner offers a very varied menu reasonably priced considering the location and excellent food. The staff are very welcoming and friendly.
We are looking forward to our next visit in April.
Pauline & Peter