The Town Hall Hotel & Apartments is an incredible place and not your average London hotel. We stayed in a standard double on the second floor, which was very spacious and spotlessly clean. The bed was very comfortable. The only thing I was slightly disappointed with was the toiletries in the bathroom (Rituals) which I don't like as I find them overpowering and sickly.
We had breakfast in the Corner Room -- this is actually quite small, which made me wonder what it would be like if the hotel were to be really busy and most people chose to stay for breakfast. That said, maybe people go elsewhere or have room service!
We also sampled the delights of the bar before going out and the mixologist was very knowledgeable and friendly.
The following day, my husband and I celebrated our wedding anniversary with lunch in Viajante - a marvellous experience. We had front row seats (the kitchen is in the restaurant) and were fascinated to watch the experts at work. The meal was EXCELLENT and very different, which we loved.
We will certainly be using this hotel again, both for leisure and business purposes.
The building has been very well renovated and we really appreciated the fact that they had integrated a lot of the old features from when the building was actually used as a Town Hall.

The town hall hotel & apartements is my London home, my home away from home, my beautiful peaceful luxury treat when business is holding me in London. Staff is always friendly and attentive whether I’m on 1 month stay or a 1 night stay. When I book it’s with the pleasure of knowing the room will be warm no matter what (I’m always chilly and that has been an issue in other London hotels) and that a delicious truffle will await my usually late arrival, with the anticipation of discovering yet another different room, each are special no worldwide chain feeling here, with the knowledge that if I need something I can just ask and it will most likely be sorted out, always with a smile… and cherry on top with sometimes the surprise of crazy double upgrade.
Rooms are to die for. I'm a big contemporary design fan and I love the mix of pieces, from the genuine 20s art deco furniture (like powder mirror of room 103!) to modern ultra comfortable beds in every room, from the owl hidden in the stairway ivy to the signature rubber duck in every bathroom, from the crazy ceilings and domes with perfect lightening to the marble floors. I don’t like tacky flashy marble bathroom and chandeliers… none of this at the town hall, its just good taste, originality & perfect balance of white and color patches, of historic and modern.

Ok indulging in the appreciation of those non essential luxury comfort is somewhat shallow, I know that, but it’s what makes my weekly business trip something to look forward to.

Town Hall Hotel its very special. You can feel that you are not in a chain hotel. And that's great. The staff is pretty unconventional. Which it great for the most part. But sometimes they were a bit too casual for my taste. I wasn't sure who was the guest...
Especially the woman at the front desk was not friendly when I arrived. But she probably didn't mean it in a bad way...
The Design is great. Sometimes it feels like function followed form instead of the other way around.
Breakfast is small but good. The corner room restaurant is excellent.
Despite the shortcomings I would (and will) return and will recommend it to my friends.

I come to London 3 or 4 times a year, heading for the independent shops and markets of the unsanitised East End and I always stay at the Town Hall. Because of its design, I would suggest you ask for a quiet room and try for the third( top) floor, especially if you're staying on a Friday/ Saturday night. Voices do reverberate around the lobby area and stairwell. The rooms are spotless, the beds comfortable and the rooms without frills. Steel greys and dark greens- quite " masculine" in design. My only gripes this time were that the towel rail didn't work and one of the taps on the bath was coming loose, so it was a problem turning the showers on. No doubt those will be attended to. And I had booked 2 double rooms, one for me and one for a friend, and paid the deposits for both. When we booked in, eary afternoon, one room wasn't ready. My friend was immediately offered a nice upgrade. Excellent service and it made her feel rather special. Now, this may be more of a comment on my rather pathetic reaction but,as we were travelling together and booking in at the same time, I did feel a little miffed that she had been upgraded and my request for one ignored. However, that's insignificant and I would and will stay again. With or without an upgrade, this really is a haven and a genuinely nice place to stay.