I was not expecting a five star service but when you get into this hotel it is already not welcoming very cold reception and the men in the window (cause that is the reception like a small cage!!) was sooooo unfriendly. To put things to the worse when we entered the room we had a horrible smell of fish and once I opened the wardrobe the smell was unbearable. Obviously there was some kind of dead animal in the wardrobe. I couldn't resist the smell and went to complain, the guy at the receptions came with an airfreshner to spray the room from that smell!!! He was so unrespectable when I told him to stop because we suffer from airfreshner. Than he offered us another room but this was on the fifth floor and we had two large luggages and the reception guy was not so eager to help us carry those luggages. I couldn't stand staying in that hotel knowing that he didn't bother to see from where the smell came and was so arrogant with us. Thus we left even though we had no where to stay and even though he charged us still for one night!! Then for a little pounds more we were lucky and found a very close by hotel which is much closer to the station and much much cleaner with friendly staff..... If you ever looking for a hotel in Earl's Court area I recommend to stay at "MY PLACE HOTEL"
