Stayed here again for four nights in January. Could not fault anything the manager Maurice Able should take some of the credit because the staff know how to look after you. Everybody was so helpful and very informative. The room was clean and spacious, the buffet breakfast provided everything you needed, definatly 4 star

We stayed here as a treat check in was quick and easy very friendly staff.

Went out for the night and returned to quite a hot room and as you can only open windows so far this was a slight pain! Due to this i collapsed and was taken to hospital at 4am. Staff were great and issued a full refund as a good will. One particular member made sure i sat down and had plenty of water and was the one to give the refund! Very good staff!!

If you have problems with heat make sure u ask for fans!

For teh price a great hotel, very clean and welll looked after, also in a great location. If you book it correctly great value. There are a couple of really nice bar/restauarants next door that do fantastic breakfasts for less than half the price of the novotel.

Recently stayed here for the weekend with my partner. Hotel is new and modern. The location is superb, in the city center and in Liverpool One. Check in was fast, the staff were really friendly.

Our room was clean we were impressed that our mp3 could be connected to the TV. Speakers in the bathroom was really good too. Unusual design in separate shower and bathroom but both were clean.

The Bar had a nice menu and we enjoyed the large comfortable chairs with a Mojito.

Breakfast was a Buffet. There was a good selection and the staff were on hand to assist with fresh tea and coffee.

We have been to Liverpool on a number of occasions and when we return again we will be looking to book here again!