stayed here for 2 nights with my husband mother in law and granson we all had a great time.The rooms were lovely and clean the beds were so comfortable breakfast was excellent and the evening meal .I thought the staff were all polite and made you feel welcome. great entertainment we had a good weekend and would go back keep up the good work you made everyone feel welcome thanks for a good weekend

Having stayed here for just a nights stay we arrived at the hotel and were quickly given our hotel room keys. As we arrived at 2pm we quickly just had a look around the room and seen that it appeared to be clean on the surface. As we was only here for the night we left our bags in the room and then ventured out. On arriving at the hotel at night around 8pm we eventually went back to the room to have a rest. As we didnt unpack our bags we decided to do this now, HOWEVER when we opened the draw at the bottom of wardrobe we were shocked to say the least.....WHY??? we found a pair of ladies soiled underwear. You cant even begin to imagine our discust!!!! we went down to see somebody to complain about our room and we were told to come back in a hours time when the manager arrived. We went back to our room and later came down an hour later, however the manager was still not around so we had to wait at the bar for around 20 minutes until he arrived. When the manager finally appeared and we told him the situation he simpily said all i can do is apoligise, we even had to ask him to come and remove the underwear and he said he would do in a few minutes after serving customers at the bar!!!! We then decided to get some fresh air outside, we were gone for only 5 minutes to return to our room to find that the manager had just simpily came into our room and removed the underwear that was the last we seen of him that night. If we would have come across this situation at an earlier time we would have asked for a full refund and found somewhere else to stay as we found the whole experience very unprofesional on behalf of the hotels managment/cleaners and found the rest of our night to be very unsettling and we were not able to unpack our things as the underwear was just removed and the draw wasnt even cleaned afterwards. The next morning as we were checking out we bumped into the manager who no doubt about it was very apologetic, but we feel that more should have been done for health and hygine reasons on behalf of the hotel as we found the stay to be unsettling and as said above if we found this earlier we would have found alternitive accomodation.

My 80 year old disabled mother and I stayed at the Silversands hotel. we were booked into the Stuart Hotel across the road, but were over booked on a National Holiday, and due to needing a lift we were offered the silversands. which met our needs, we were given room 204 on the second floor, which was small but perfect for our needs. the food was fantastic, the bar was good with Carlsberg Lager at £2-70. there was no entertainment when we stayed which wasn't a problem for us. this hotel doesn't cater for hen /stag parties, so if you want a family holiday or you are a couple, who like a quiet holiday give the Silversands Hotel a try. we will be returning.

We had booked online to stay at the golden beach hotel due to it being really dirty we couldn't stay there next door was the silversands hotel. Me my partner and young daughter enjoyed our 3 night stay here. The room was nice and clean the staff were friendly and we all enjoyed our breakfast. Would stay here again.