Having experienced some shocking service from two other hotels in Blackpool we my partner and I decided to try one last time and decided to try the Colwyn Hotel, we were pleasantly surprised when we arrived, Charles greeted us like old friends despite it was the first time we had met, and the rest of the staff were just as accommodating. the rooms are very cosy, the beds very comfortable, the food was fantastic and the hotel is perfectly situated for what we wanted to do. We now plan to continue holidaying in Blackpool and the Colwyn will continue to have our custom. Thank you to Charles and his team for making our stay a pleasant experience.
