We had to cancel our booking with this place because of family death, cancelled it four days before but she insisted on taking the payment out of our bank without our authority saying when your a bit late in cancelling, thanks for the sympathy.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
9 March 2012
This review is completely untrue, this couple booked to stay with us in February on the day they were due to arrive they telephoned saying they had to cancel due to personal reasons , no mention of a death in the family.they had already paid a deposit equal to the first nights stay and really if i had stuck to the terms and conditions they should of been charged for the second night and that would of been an end to it. However as it was a quite time of year i offered them the chance to re book for a future date without any loss of money, they re booked for the 9th and 10th march 2012. On the evening of the 7th March 2012 they once again telephoned and said they wanted to cancel ,they gave no reason whatsoever other than ask if they could once again move it too another date, I advised them that it was a chargeable booking and the second night would have to be paid for, she said she would telephone back in ten minutes as they still may come if they had it to pay for.I did not hear anymore from them.I charged the card as they had cancelled at short notice and advised them by email that i had opened their room back up on the internet and if i sold it I would remiburse thier card minus bank charges , I could't be fairer than that.The next thing I got was a email saying that the reason they wanted to cancel was that they had a death in the family, but this was the first I had heard of this. They also said they were going to write a review on trip advisor to make me look as bad as they could and low and behold here it is. Its just a pity they are incapable of writing the true facts and this ludicrus pack of lies has been allowed to be posted.
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