Although the bar and lobby area are a bit on the soulless side the rooms and location is excellent.

Breakfast was poor though - and at €250 a night for the room a bit cheeky.

Rooms were good with lots of space.

We paid £160 per night exclusive of breakfast, off season. There are so many things wrong with this hotel. But although we rate it badly we would return. For four reasons. So, the good stuff first. The location is sensational. Our room with sea view was marvellous. Parking is a nightmare in Brighton, and the hotel has its own. There is a small but adequate pool and gym. The spa treatments, separate from the pool, are excellent.

But.....it seems this is an hotel which concentrates on the corporate and doesn't care about anything else. Check in took over 20 minutes. Cheery staff did not lessen the pain. Breakfast trays visible outside the rooms as late at 7pm. Lots of extra charges. Touting green values, a bathrobe and slippers can be - erm - rented for £5 a day; parking is £20 a day, wi-fi is an eye watering £10 for 24 hours. Breakfast , advertised online at £9 is in fact £10. We had it in our room. It was poor, and the hotel tried to charge us £16.95 each plus tray charge. Our room was not cleaned well, breakfast crumbs left on the table, milk not removed, my glass not washed once during our three night stay, cracked mug, hard uncomfortable pillows. The room was incredibly hot and we could not open any windows so it was a sealed, airless box, very drying on the skin.

We were originally booked for two nights and asked to stay an extra night (a Sunday when the hotel was hardly bursting at the seams). This was quoted at £103 (or the Penthouse Suite at £275) but the next day the prices had gone up to £159 (£330 for the Penthouse). We were told the hotel changes its rates up to 5 times a day. Staff are friendly. But this hotel is obviously trying to squeeze every penny out of its guests. The restaurant is awful, poor food, expensive wine. Try Cafe Rouge, opposite the back of the hotel, or Mange Tout near the station for breakfast.

Tips for eating: Fish fishy, Moshi Moshi on Sunday and Terre a Terre, yum.

The Hotel is in an excellent location, with easy access to the Lanes. We had our evening meal on Friday and the food was great, Breakfast overlooking the sea was great. The staff were excellent, we had problems with the heating and water over the weekend, the staff were polite, helpful, we were compensated for the problems we had experienced and would certainly recommend a visit, good value for money (especially with the discount offered). The beds were really comfortable and despite walking all day Saturday we were well rested on Sunday morning, ready to face a long trip back in the snow.

The location of the hotel is fantastic, right on the sea front at the back of the Lanes
The facilities and staff at the hotel were very good too, we had 2 rooms 1 family and 1 twin, and we arranged for them together, which the staff were able to accommodate this.
We ate lunch at the hotel, and the staff were very accommodating and helpful, pizza for the kids and it was lovely! Think they could have put some complimentary nibbles on with drinks though
We used the pool/sauna/steam room - more seating around the pool would have been nice, and the ability to order some drinks would have been lovely. But it was very clean.
The car park was Ok for us as we arrived in the morning of the Saturday and there were a few spaces (park on level 2 or 4 if you can to get to the lifts).
One problem during our stay was that the hotels boiler broke down and there was reduced hot water, a note was put under our doors apologising .... it was a bitterly cold weekend and the heating was on full blast. Additional heaters were supplied to us.
These things happen. but the hotel were very apologetic and the matter was resolved.
I would definately return to this hotel.