We paid £160 per night exclusive of breakfast, off season. There are so many things wrong with this hotel. But although we rate it badly we would return. For four reasons. So, the good stuff first. The location is sensational. Our room with sea view was marvellous. Parking is a nightmare in Brighton, and the hotel has its own. There is a small but adequate pool and gym. The spa treatments, separate from the pool, are excellent.
But.....it seems this is an hotel which concentrates on the corporate and doesn't care about anything else. Check in took over 20 minutes. Cheery staff did not lessen the pain. Breakfast trays visible outside the rooms as late at 7pm. Lots of extra charges. Touting green values, a bathrobe and slippers can be - erm - rented for £5 a day; parking is £20 a day, wi-fi is an eye watering £10 for 24 hours. Breakfast , advertised online at £9 is in fact £10. We had it in our room. It was poor, and the hotel tried to charge us £16.95 each plus tray charge. Our room was not cleaned well, breakfast crumbs left on the table, milk not removed, my glass not washed once during our three night stay, cracked mug, hard uncomfortable pillows. The room was incredibly hot and we could not open any windows so it was a sealed, airless box, very drying on the skin.
We were originally booked for two nights and asked to stay an extra night (a Sunday when the hotel was hardly bursting at the seams). This was quoted at £103 (or the Penthouse Suite at £275) but the next day the prices had gone up to £159 (£330 for the Penthouse). We were told the hotel changes its rates up to 5 times a day. Staff are friendly. But this hotel is obviously trying to squeeze every penny out of its guests. The restaurant is awful, poor food, expensive wine. Try Cafe Rouge, opposite the back of the hotel, or Mange Tout near the station for breakfast.
Tips for eating: Fish fishy, Moshi Moshi on Sunday and Terre a Terre, yum.
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