I stayed in The Grand when attending a conference at the Brighton Centre so the location was fantastic with only a 2 minute walk to the venue. The staff were fantastic and really friendly, they all took the time to speak to my 8 year old son and made him feel at home. Another plus was the free wifi and broadband provided in the room. Check-in and check-out were both fast, efficient and friendly.

However, the bedroom was basic and slightly dated. Bathroom was specious but no magnifying mirror. Restaurant was a bit slow at breakfast but was friendly (staff moved fast to clear the table - happened twice when I left the table to pick up some food).

All in all I had an enjoyable stay, however, I am not convinced that it was worth the additional cost.

We went to The Grand as a party of seven for a special occasion on Saturday. Our first disappointment was to be seated in the King's Restaurant as opposed to being in the Victoria lounge, bar and terrace. The atmosphere was soulless and it was clear the restaurant had been greedy in terms of accepting more bookings when it simply would not have been able to accommodate. The King's Restaurant is very tired-looking. Had we been told where we would be seated at the time of booking, we would have gone somewhere else.
We ordered one afternoon tea per person and as we could not eat it all, we asked for take-away - not unreasonable if you are paying £25 or so per person. There were about ten slim sandwiches, six scones and lots of butter-cream and many mini-cakes leftover. Alas, when we got home, we noted that they had decided not to pack the sandwiches and the cream! Given what the name of the hotel is supposed to inspire - we found this level of service very disappointing and we will be taking our custom elsewhere next time.

The only plus side of the experience is the quality of the food itself and the portion. Make sure you eat it all there though...

Just returned from staying at "The Grand" was extremely dissappointed. The building is old and needs serious refurbishment. I was on the 1st floor and struggled to get any sleep. The floor creeked terribly. The staff were great and nothing was a bother. The furniture was soo old and peeling. The Hilton was next door and wished I had booked it. Like previous reviewers very disappointed and will never stay at the Grand.

I wasn’t sure what to expect of the Grand – would it be ‘grand’. Well it depends what you mean; if you think this should (in hotel terms) mean new, shiny, creak free with uber fashionable room gadgets, fixtures and fittings then you will be disappointed.

If however, like me, you prefer it to be beautiful, comfortable, spacious with magnificent old world charm and proper service then you’ll find the Grand, very, well grand.

Okay maybe I’m over doing it a bit….. I only stayed one night but you get the picture. And of course it is fabulously located on the front, nearby the lanes to go exploring.