Arrival:
We were met by Charlie the concierge who guided us to reception, arranged for delivery of our luggage to our room and then parked our car - all with a smile and genuine courtesy. In fact all of the staff at this hotel went out of their way to great you with a smile and eye contact, they were all genuinely helpful and made you feel most welcome.
Position:
The hotel is situated directly opposite the beach which offers stunning views if your room is at the front of the hotel this view comes at a premium – it is within a short walking distance of the town and the Pavilion.
Rooms:
Our room (facing the seafront) was large and spacious but unfortunately showed signs of age and neglect, I would only rate it a two star - possibly three star given its sheer size, the bed was large and comfortable and the linen was cotton with soft quilts and pillows - the bathroom was clean functional.
Food:
Fantastic – we had dinner and breakfast, possibly the best I have eaten in a hotel.
Conclusion – if you want to experience 5 star customer service then I would highly recommend this hotel, but be very aware that the accommodation may not be up to the same standard. Would I stay here again ? In an instant!

We booked in the week between Christmas and the New Year. We got a fantastic deal and a lovely room.The staff were very helpful. After the hassle of Christmas it was lovely to treat ourselves the cost was only a little more than a good b&b £115. Fantastic breakfast. Everything you can think of and then more! We were also very lucky with the weather for that time of the year.
There was a wedding celebration under our room but that did not keep us awake.

We paid £225 a night inc breakfast for a large sea view room. It was lovely and we had a great stay but...We were stung - it was over priced by about £100 a nightt.
the room was cold so we borrowed a portable air on unit, there is no wifi in the room, the room decor was very tired, the room hadn't been properly cleaned - pen and coin on the floor, the hair dryer was one of those pathetic ones glued into a drawer not near a mirror, and breakfast was a bun fight rather than a calm start to the day.
Go on a deal but don t pay rack rate. Oh and get to the bar early if you want a seat.

My partner and I thoroughly enjoyed our one night stay at the Grand Hotel and have not one bad word to say about the whole experience. The staff were friendly and helpful and we could not fault the hospitality. We decided to have dinner at the hotel's King's restaurant and we both agree that we've never had a nicer meal anywhere else (and we eat out a lot!). There was plenty of choice at breakfast- pastries, cooked breakfast, cereal, cold meats, fruit salads or made to order dishes and we enjoyed eating ours looking out to sea. There is no doubt that we will return in future.