Small private family-run establishment. Typical "attentive" service that you get in this sort of place, some people love it, others find it a bit too intrusitve.
Good size room, huge flat screen telly. Downside to the room was the fact that the weather was hot and as a result the room got very stuffy - could have done with a ceiling fan or similar. Free wifi which is a good touch.
Bathroom a disappointment, tiny sink, erratic flushing toilet, radiator fixed on full blast (to stop condensation I suppose but on a hot day it wasn't very pleasant), shower a very short tube off the bath taps, difficult to control temperature and kept falling off the wall.
Can't comment on dinner as didn't take it, but menu looked good. Breakfast alright, nice fry-up but so far as portions were concerned you got what you were given and that was that - no chance of an extra sausage or anything. Also let down a bit by the fact that the chef / owner clearly likes his cigarettes and stank of smoke as he was serving us. Also has that slightly uncomfortable atmosphere you get when there are only half a dozen tables in the room and people are whispering to each other so as not to be overheard by the rest of the room.
"Bar" is a table in the corner of the dining room from which they produce cans of drink.
Small car park, room for around 6 cars. We always managed to get a space but not sure how they'd cope if the place was full.
Overall decent enough as a guest house, and if you like the guest house experience then you'll be very happy here. On the other hand if you're more of a big hotel person then this probably isn't the place for you.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
13 June 2011
Thank you for your balanced review. As always we will act upon constructive feedback and I will certainly review the facilities in the bathroom.
The Hotel is clearly marketed as a small family run establishment with excellant personal service. I am therefore at a loss to understand why any guest who does not want personal contact would choose us against being anonymous in a large hotel.
As you are aware the date of your stay was the hottest weekend of the year so far and as your daughter was unwell during your stay, you spent a considerable time in your bedroom. An air conditioning unit was provided for you.
Thank you for your kind comments regarding the quality of the Breakfast, although as we are so communicative I was disappointed that you didn't feel able to ask for another sausage!
Please accept my assurance that on this particuarly busy weekend all of our rooms were full and there was sufficient parking for all of our guests - a fact that you have highlighted in saying that you had no problem parking. I cannot think of too many 100 bedroom hotels in Bournemouth that have 100 parking spaces.
As we offer dinner service to residents and non residents, the bar is situated in the Restaurant. This is not a table, but a custom made solid oak bar servery. Although we do not offer draught beer, neither do we serve cans. All our beers are served in bottles.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC