given as a xmas gift,well received at book in ,but no information about facilities,hotel requires acomplete refurb,first morning at breakfast,shown to a table,carpet very badly stained and dirty,breakfast was vegitarian,and we were informed bye another guest,that if you required sausage and bacon,you had to order from a waitress who were standing talking,in a group toast consisted of 2 slices and cold,when the sausage and bacon arrived on a cold plate,and dried,sorry but we were very disapointed.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
11 February 2012
Dear Reviewer,
Thank you for taking the time and trouble to review the Hotel following your recent visit. I was sorry to read that you found the hotel to be disapointing and that your breakfast experience was not good breakfast is normally an area were we do very well but this was clearly not the case when you stayed so please accept my apologies for this i have passed your comments onto the restaurant Manager so he can ensure these types of issues dont arise again.
Once again thank you for your comments and please accept my apologies
Kind Regards
Robert Warren
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC