We stayed in the 4-bed suite (room 3) to the side and rear of the hotel (a double in one room, 2 singles in another and an en suite bathroom) and had a great time. As everyone else has said, the service is excellent, the food is delicious and plentiful, the decor is modern and light, and our rooms were well equipped. We will definitely stay with Ian and Marie again next time we're in town.
We had a beautiful sunny day doing the 'round robin' - by bus (number 100) from the Strand to Totnes, boat to Dartmouth (with a very entertaining and informative commentary from Richie), a quick hop across the river by passenger ferry to Kingswear, a relaxing steam train ride back to Paignton, and then by bus back to Torquay.
And the Riviera Centre pool, just a short stroll from the hotel, was great too, with wave machine and flume - the children would have stayed all night if they could!
On our way home we tried the Babbacombe cliff railway, a few minutes drive away, which was also a great experience. Delicious (and huge) ice cream cones at the top cafe rounded off a perfect trip.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC