We stayed here for two nights in an executive double on the 7th floor, the staff at reception were very friendly, the room was large comfortable and clean the bathroom is very small and dated but clean and provided with a good selection of toiletries, plenty of towels, slippers and gowns. We experienced lift noise and my husband found the bed uncomfortable due to low quality mattress.
The room was provided with a little electric heater which is needed as the old fashioned storage heaters are inadequate.
We had breakfast and an evening meal, the food was very good and plenty of it, the bar staff were lovely especially Mario.
It is clear that they invest in their staff as all the staff we met from housekeeping, reception, bar and resturant are all warm professional and happy. The car park a big bonus in a city hotel.
- Plymouth Holiday Inn
