We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.

Holiday Inn Plymouth: Traveller Reviews

4.0 of 5
Armada Way, Plymouth PL1 2HJ, England
Hotel amenities
Special offer
Save on Hotel Packages!
Holiday Inn Plymouth
Ranked #14 of 60 hotels in Plymouth
3.5 of 5 stars 258 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

258 reviews from our community

What travellers say about this hotel
  • Car park(17)
  • Great location(8)
  • Top floor(7)
  • Executive room(6)
  • Swimming pool(6)
  • Double beds(4)
  • Sea view(4)
  • Good value(4)
  • Short walk(3)
  • Staff were friendly(3)
Traveller rating
    50
    90
    60
    33
    25
Only show reviews for Family (54) | Couples (89) | Business (57)
Date Rating
Glasgow, United Kingdom
Contributor
11 reviews 11 reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
“Excellent staff”
4 of 5 stars Reviewed 12 February 2012

We stayed here for two nights in an executive double on the 7th floor, the staff at reception were very friendly, the room was large comfortable and clean the bathroom is very small and dated but clean and provided with a good selection of toiletries, plenty of towels, slippers and gowns. We experienced lift noise and my husband found the bed uncomfortable due to low quality mattress.
The room was provided with a little electric heater which is needed as the old fashioned storage heaters are inadequate.
We had breakfast and an evening meal, the food was very good and plenty of it, the bar staff were lovely especially Mario.
It is clear that they invest in their staff as all the staff we met from housekeeping, reception, bar and resturant are all warm professional and happy. The car park a big bonus in a city hotel.

  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Lesley M about Holiday Inn Plymouth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm_hiplymouth, General Manager at Holiday Inn Plymouth, responded to this review
22 February 2012
Dear Guest,

Many thanks for your recent review with regards to your stay at the Holiday Inn Plymouth.

I am delighted that you enjoyed my colleagues and our genuine hospitality. I will ensure that your comments are being communicated.

I hope to be able to welcome you back in the near future!

Kind regards,

Willem Hamel
General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
York, United Kingdom
Contributor
17 reviews 17 reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
“Pleasantly surprising”
3 of 5 stars Reviewed 8 February 2012

Late arrival but welcoming enough, although parking proved difficult and not clearly signed.

Hotel room was above average.

Restaurant was actually really good. Good service, good quality food at a fair price.

Would return.

  • Stayed March 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Mark S about Holiday Inn Plymouth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm_hiplymouth, General Manager at Holiday Inn Plymouth, responded to this review
28 February 2012
Dear Guest,

Many thanks for your review.

I was pleased to read that our service did meet your expectations as a frequent traveller.

We look forward to welcome you back at the Holdiay Inn Plymouth in the near future.

Kind regards,

Willem Hamel
Genral manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shanghai, China
Senior Contributor
25 reviews 25 reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
“Good location”
3 of 5 stars Reviewed 2 February 2012

We stayed here for a night recently. The double room was pretty big but absolutely freezing when we got in. Not good...

The location is very good, close to the city centre and overlooking the Hoe.

Decent breakfast.

I'm not sure if I heard correctly, but I think the receptionist said that if we wanted to access the internet in our rooms it was going to cost £10 an hour...

  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Traveller074 about Holiday Inn Plymouth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm_hiplymouth, General Manager at Holiday Inn Plymouth, responded to this review
28 February 2012
Dear Guest,

Thank you for taking the time to review your recent stay at the Holiday Inn Plymouth.

As we strive for continous improvements your comments are very valuable with regards to the room and breakfast.

We look forward to welcome you back.

Kind regards,

Willem Hamel
General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oxford, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Better than Expected”
4 of 5 stars Reviewed 30 January 2012

Excellent staff, excellent location (on The Hoe overlooking the sea), very good breakfast good facilities and very clean are the good points. Not so good points are that it is a bit dated in many areas and the bed was very firm which will suit some but not us. We booked on a very good deal and so have no complaints.

Room Tip: There are rooms with a sea view.
See more room tips
  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask DaveyP3 about Holiday Inn Plymouth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dusseldorf, Germany
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Hidden phone costs and poor customer service”
2 of 5 stars Reviewed 30 January 2012
2
people found this review helpful

Hello everybody, Guten tag, I stayed 2 weeks here and 3 weeks in Holiday Inn Porstmouth and my girlfriend called every night, at no time was she informed that you are charged for incoming calls, as you are transferred when u call reception. I was then informed by parent company ICH that this does not happen. I was a gold member, 638837779 but I and my company will never use these hotels again. This is also the only hotel group to have the cheek to charge its customers!! Vorsicht wann mann hier bleibt, wann jiemand anrufen will, kostet 10 cent pro minute! Steht nicht im hotel documentation.

  • Stayed June 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask del_5146 about Holiday Inn Plymouth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Plymouth hotels

Invicta Hotel
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d210641?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
No photo provided
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d571546?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Boringdon Hall Hotel
4 of 5 stars
Show Prices ABS:HotelCheckRates-d277378?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Sea Breezes
5 of 5 stars
Show Prices ABS:HotelCheckRates-d210648?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Devonshire Guest House
4 of 5 stars
Show Prices ABS:HotelCheckRates-d210649?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton

Travellers who viewed Holiday Inn Plymouth also viewed

The Grosvenor Plymouth
4.5 of 5 stars 153 Reviews
Plymouth, Devon
Show Prices ABS:HotelCheckRates-d210629?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Future Inn Plymouth
4 of 5 stars 244 Reviews
Plymouth, Devon
Show Prices ABS:HotelCheckRates-d602956?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Jurys Inn Plymouth
3.5 of 5 stars 197 Reviews
Plymouth, Devon
Show Prices ABS:HotelCheckRates-d653676?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 60 hotels in Plymouth, ranked by popularity »

Been to Holiday Inn Plymouth? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Holiday Inn Plymouth

  • Plymouth Holiday Inn
Address: Armada Way, Plymouth PL1 2HJ, England
Price range (per night):* 117 AUD - 222 AUD

Owners: What's your side of the story?

If you own or manage Holiday Inn Plymouth, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Holiday Inn Plymouth
Show the lowest price for this hotel (from our partners)
Show Prices