We found this special offer on Secret Escapes which was two nights with a three-course meal on both days and use of the spa facilities. Unfortunately it didn't include a sea view, this was an extra £40, however, our room over the kitchens had some weird noises coming out of them so we were upgraded. The sea view is an absolute must, Fistral Beach is wonderful to wake up.

The rooms are good, not deluxe, but okay. The staff are friendly apart from one receptionist who was 'in training' and not customer friendly. The spa is lovely, great steam room. The food was okay, but a bit 'nouvelle cuisine fussy'. Don't order the vedgetable medley, extremely dull. The food didn't feel fresh, and if the owners are reading this I would go more for the rustic cuisine with lots of fresh Cornish vedgetables.

On the whole, a good winter break, but I would have been disappointed if I had paid full price.

I've just got back from my second stay at this hotel and I have to say it's now my favourite place to stay in Cornwall.
I didn't use the spa, but the bar area's really nicely done, the restaurant's fantastic - turning out great evening meal's and breakfasts - and the views over Fistral Beach are stunning.
The rooms are clean and perfectly comfortable, although perhaps not as stylish or well equipped (no air con or ironing boards etc) as some you may find in more expensive hotels nearby, but somehow this doesn't matter as the whole place as a really chilled out vibe that means you can't help relax and enjoy.
Staff were really friendly and helpful and the wi-fi was free and really quick, making this hotel a good choice for business travellers like me as well as for holidaymakers and families.

Once a year me and my mother in law stay at The Bay Hotel and take full advantage of their Sunday Spa Special and our latest stay was this weekend just gone. It is quite simply fantastic value for money. The hotel is always been spotless and the customer service is fantastic you are made to feel really special and welcome. The swimming pool is wonderful- the ceiling is pricked with sparkling star like lights complete with steam room, sauna and jacuzzi and the gym facilities are very good. The food is gorgeous- the 3 course meal included in the package is always very smart and very very tasty.
The bedrooms are spotless, with sea views and you can hear the sea crashing away. The atmosphere is laid back and very relaxing, you can literally feel your stress melting away as soon as you walk in the door and all the staff we have met are lovely.
There are some beautiful walks as soon as you walk out of the hotel. We normally walk across the beautiful Fistral beach(perfect for surfing!) over to the Headland hotel (where The Witches was filmed) and have a coffee then go for walk at watergate bay, all so close it is silly not to visit before we rush back to normality. We cannot praise it's theraputic properties enough! We look forward to coming back!

We stayed here for 3 nights over the final w/e of jan 2012.
Room 121. Spacious and a great sea view. Bathroom a bit basic but overall good.
I booked through travel zoo and secured a free spa treatment for us. Very nice! Overall cost for 3 nights £263 for room incl breakfast.
Shortly after booking though I received 3 calls from hotel staff questioning whether I wished to cancel my stay due to a religious group taking over the hotel that w/e. I refused the offer & we arrived as planned.
The large religious group turned out to be a small religious group, a post office workers late Christmas party & a group of rugby supporters. (Obviously double booked by the hotel, but no need for lies.)
Overall stay was good with mainly attentive / good staff but spoilt a bit on the Saturday when the room was freezing cold due to frost outside.
Reception made what i thought was a poor excuse abut some guests complaining about it being too hot when another member of staff later confirmed that the hotel heating was a bit on the blink.
Overall a good hotel, terrific location but the truth is often the best and maintains overall integrity levels.