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Bay Beresford Hotel: Traveller Reviews

Narrowcliff, Newquay TR7 2 PR, England
Hotel amenities
Special offer
WEEKEND BREAKS FROM £99
Bay Beresford Hotel
Ranked #25 of 57 hotels in Newquay
3.5 of 5 stars 114 Reviews
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114 reviews from our community

What travellers say about this hotel
  • Very good(12)
  • Sea view(7)
  • Dining room(5)
Traveller rating
    18
    52
    21
    17
    6
Only show reviews for Family (14) | Couples (67) | Business (0)
Date Rating
neston,wirral,england
Senior Contributor
38 reviews 38 reviews
Reviews in 30 cities Reviews in 30 cities
50 helpful votes 50 helpful votes
“Excellent value..but........”
4 of 5 stars Reviewed 4 January 2012
7
people found this review helpful

Stayed here last month & had an excellent time.

Whilst the hotels lounges, dining room were very good, I thought our bedroom was the worst we have stayed in on a Shearings holiday. The room was a bit small & tad tatty on the edges, this was not a worry, but the en-suite was poor. The en-suite had a sliding door(because of the size of the room), the door & surrounds were in need of a refurbishment, as was the en-suite itself, it was shabby & the toilet was loose & when you sat on it it moved quite a lot.

This said we cannot fault the rest of our stay, from the food, the staff & the ok entertainment.
The trips out, one bad(Treasure Island) which was just a shopping place & 90% geared to the ladies, & one excellent( Flambards) which definitely made up for the shopping trip.

To summarise, excellent value, just a shame about the room.

  • Stayed December 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask nestonlad about Bay Beresford Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NewquayBeresford, Manager at Bay Beresford Hotel, responded to this review
24 February 2012
Hi
Thank you for your very constructive comments here on Trip Advisor, we are so pleased that you enjoyed the majority of your holiday with us, but understand your concerns about your room.
Bay Hotels have an ongoing programme of refurbishment, but you can imagine that in a hotel of this size, it takes a long time to cover every room. At present we are a 2 star Hotel and the rooms do fall well within that category. Rooms that have been refurbished fit far more comfortably into a 3 star rating and this is obviously what we are aiming for. We are also looking forward to including superior rooms in the Hotel, whereby you can pay a supplement and be assured of an upgraded room.
Once again, thankyou for taking the time to comment on trip advisor and we hope that your experience will lead to you travelling to more of our 50 hotels!

Kind regards

Jackie Cunliffe
General Manager
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Slough, United Kingdom
1 review
6 helpful votes 6 helpful votes
“good value for the price”
3 of 5 stars Reviewed 19 December 2011
6
people found this review helpful

I must say when i booked this holiday i was concerned what i would get for the price
i payed.but the holiday was great .the hotel staff were all great and a free bar from
730 to 1030 i will be booking again in new year well done shearings

Room Tip: if you are not happy tell the staff
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  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask charlie b about Bay Beresford Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NewquayBeresford, General Manager at Bay Beresford Hotel, responded to this review
22 December 2011
Hi thanks for taking the time to comment on Trip Advisor, we are finding more and more people use this site to decide where to go, so it really helps to have as many responses from guests who have stayed as possible.
The Bay Inclusive package is really good value for money and is being continued in many of our Bay Hotels for the Spring and we are continuing in the Summer. Obviously you came in November, and although the weather wasn’t too bad, it is so beautiful in the Spring and Summer, a blue sea and sky make such a difference!
Thanks again for commenting and I am so pleased you enjoyed your holiday with us.

Kind regards

Jackie Cunliffe
General Manager
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Salisbury, United Kingdom
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
18 helpful votes 18 helpful votes
“Outstanding Value”
4 of 5 stars Reviewed 23 November 2011
4
people found this review helpful

Had an excellent value holiday here staying on a Shearings Bay Inclusive package.
Hotel could hardly be better sited with excellent sea/coastal views.
Basic room had been redecorated and with new (small) bathroom, and was serviced very well daily. Food very good, for the price paid, very well cooked and with excellent service. Meal times are rather regimented and rushed though.
Good bar and entertainment suite plus plenty of public space.
Friendly staff through out.
You definately get your money's worth here.

  • Stayed October 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask stonehengedeweller about Bay Beresford Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NewquayBeresford, General Manager at Bay Beresford Hotel, responded to this review
22 December 2011
Hi chris and Jess
I am delighted you enjoyed yourselves with us, our staff work so hard to try and please everyone and it is great when someone takes the time to mention them on trip advisor.
Have a great Christmas and see you in the New Year.

Kind regards

Jackie Cunliffe
General Manager
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Manchester, United Kingdom
Contributor
19 reviews 19 reviews
Reviews in 19 cities Reviews in 19 cities
40 helpful votes 40 helpful votes
“Excellent value for money”
5 of 5 stars Reviewed 21 November 2011
6
people found this review helpful

We have just returned from a 5 day break in the Hotel Beresford with shearings holidays.From beginning to end this holiday was superb and how they do it for the price I will never know. Travelled with Terry a polite, professional driver, a credit to shearings.
Hotel clean and nicely decorated stayed in room 34
.I do not understand the negative reports and can only think that I or they were at a different hotel. My standards are high but realistic for the cost of the holiday,and I was not disappointed.If you want 5* then I am afraid that you will have to pay 5* prices.
The food was plentiful,well cooked and presented,good choice of meals and our waiter Paul was excellent.
The evening entertainment was first class, Caroline was excellent and really funny without being offensive and Jason and all the bar staff were superb. There were never really any queues and the choice of drinks in the all inclusive bar was good.we had a special night for children in need and it was excellent.
The trips out were varied and added to the total holiday. we especially enjoyed Flambards and the cider farm and had a really nice cream tea for £3.50,all home made.
All in all superb value excellent staff and driver,we will return.
have booked for January.
we are aged 57 and 60 and very fit and young at heart.
Thank you
Chris and Jess

.

  • Stayed November 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask CRS92 about Bay Beresford Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
1 review
2 helpful votes 2 helpful votes
“Len Cal Fantastic break”
4 of 5 stars Reviewed 14 November 2011
2
people found this review helpful

I have just returned from a five day break at the Bay Beresford Newquay i was a little concerned at first on what we would be letting ourselves in for, but it was to say the least fantastic. Made all the better by the staff from the Manager down to the handyman, very professional in all matters the food was excellent and a varied choice each night breakfast again very good and the evening was passed in the capable hands of Jason the head barman whose polite manner and care towards his job and customers was second to none. We will return as soon as practicable.

  • Stayed November 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask cal340 about Bay Beresford Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NewquayBeresford, General Manager at Bay Beresford Hotel, responded to this review
22 December 2011
Hi

It is great to hear that we exceeded your expectations, the Bay Inclusive is such a good deal and this shows in the full house that we had when you visited.

Many of our hotels run the Bay Inclusive throughout the winter and Spring, and some, including the Beresford carry on throughout the Summer, so even if you don’t get down to Newquay again, there is plenty of choice within the group.

Thanks again for mentioning so many of the staff, it definitely takes a team to keep us running smoothly and its such a boost to be recognised.

Kind regards

Jackie Cunliffe
General Manager
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Additional Information about Bay Beresford Hotel

  • Beresford Hotel Newquay
Address: Narrowcliff, Newquay TR7 2 PR, England
Price range (per night):* 48 AUD - 145 AUD

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