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Bay Beresford Hotel: Traveller Reviews

Narrowcliff, Newquay TR7 2 PR, England
Hotel amenities
Special offer
WEEKEND BREAKS FROM £99
Bay Beresford Hotel
Ranked #25 of 57 hotels in Newquay
3.5 of 5 stars 114 Reviews
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114 reviews from our community

What travellers say about this hotel
  • Very good(12)
  • Sea view(7)
  • Dining room(5)
Traveller rating
    18
    52
    21
    17
    6
Only show reviews for Family (14) | Couples (67) | Business (0)
Date Rating
Salisbury, United Kingdom
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
18 helpful votes 18 helpful votes
“Outstanding Value”
4 of 5 stars Reviewed 23 November 2011
4
people found this review helpful

Had an excellent value holiday here staying on a Shearings Bay Inclusive package.
Hotel could hardly be better sited with excellent sea/coastal views.
Basic room had been redecorated and with new (small) bathroom, and was serviced very well daily. Food very good, for the price paid, very well cooked and with excellent service. Meal times are rather regimented and rushed though.
Good bar and entertainment suite plus plenty of public space.
Friendly staff through out.
You definately get your money's worth here.

  • Stayed October 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask stonehengedeweller about Bay Beresford Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NewquayBeresford, General Manager at Bay Beresford Hotel, responded to this review
22 December 2011
Hi chris and Jess
I am delighted you enjoyed yourselves with us, our staff work so hard to try and please everyone and it is great when someone takes the time to mention them on trip advisor.
Have a great Christmas and see you in the New Year.

Kind regards

Jackie Cunliffe
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Contributor
19 reviews 19 reviews
Reviews in 19 cities Reviews in 19 cities
40 helpful votes 40 helpful votes
“Excellent value for money”
5 of 5 stars Reviewed 21 November 2011
6
people found this review helpful

We have just returned from a 5 day break in the Hotel Beresford with shearings holidays.From beginning to end this holiday was superb and how they do it for the price I will never know. Travelled with Terry a polite, professional driver, a credit to shearings.
Hotel clean and nicely decorated stayed in room 34
.I do not understand the negative reports and can only think that I or they were at a different hotel. My standards are high but realistic for the cost of the holiday,and I was not disappointed.If you want 5* then I am afraid that you will have to pay 5* prices.
The food was plentiful,well cooked and presented,good choice of meals and our waiter Paul was excellent.
The evening entertainment was first class, Caroline was excellent and really funny without being offensive and Jason and all the bar staff were superb. There were never really any queues and the choice of drinks in the all inclusive bar was good.we had a special night for children in need and it was excellent.
The trips out were varied and added to the total holiday. we especially enjoyed Flambards and the cider farm and had a really nice cream tea for £3.50,all home made.
All in all superb value excellent staff and driver,we will return.
have booked for January.
we are aged 57 and 60 and very fit and young at heart.
Thank you
Chris and Jess

.

  • Stayed November 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask CRS92 about Bay Beresford Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
1 review
2 helpful votes 2 helpful votes
“Len Cal Fantastic break”
4 of 5 stars Reviewed 14 November 2011
2
people found this review helpful

I have just returned from a five day break at the Bay Beresford Newquay i was a little concerned at first on what we would be letting ourselves in for, but it was to say the least fantastic. Made all the better by the staff from the Manager down to the handyman, very professional in all matters the food was excellent and a varied choice each night breakfast again very good and the evening was passed in the capable hands of Jason the head barman whose polite manner and care towards his job and customers was second to none. We will return as soon as practicable.

  • Stayed November 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask cal340 about Bay Beresford Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NewquayBeresford, General Manager at Bay Beresford Hotel, responded to this review
22 December 2011
Hi

It is great to hear that we exceeded your expectations, the Bay Inclusive is such a good deal and this shows in the full house that we had when you visited.

Many of our hotels run the Bay Inclusive throughout the winter and Spring, and some, including the Beresford carry on throughout the Summer, so even if you don’t get down to Newquay again, there is plenty of choice within the group.

Thanks again for mentioning so many of the staff, it definitely takes a team to keep us running smoothly and its such a boost to be recognised.

Kind regards

Jackie Cunliffe
General Manager
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Southend-on-Sea, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
“Better than Expected”
4 of 5 stars Reviewed 8 November 2011
2
people found this review helpful

Having had to move our holiday to Scotland due to death in family Shearings found us an alternative holiday in Cornwall which was ironic as we lived there 12yrs ago. We paid extra for a ,seaview room which was very good. The staff so friendly and helpful.The food was very good with a good selection. The entertainment was excellent, probably the. best we have had in this type of hotel. If I had to find fault with anything, it would be the times of the meals, i.e. breakfast could be earlier, if only half an hour, to allow more time for the excursions, although we did not go on any of these, as we hired a car through the hotel, a local company which was excellent value 3 days for £75. Well done Beresford, keep it up.

Room Tip: Seaview room worth the extra
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  • Stayed October 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask patsyj42 about Bay Beresford Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NewquayBeresford, Manager at Bay Beresford Hotel, responded to this review
14 November 2011
Thanks for commenting on trip advisor, it is great to hear that you enjoyed the holiday. I think that Newquay is a perfect base for touring Cornwall, being centred in the middle of the County.
We did struggle with breakfast time when you were here and have now changed the times to try and make breakfast a little more relaxed – always a challenge when we are full with 200 guests!
We make sure that all our staff see the comments on Trip Advisor, they really appreciate that you have taken the time to mention them and our Chef is delighted that you enjoyed the food.
Perhaps now you have been back and re-discovered Cornwall you will come again!
Kind regards
Jackie
General Manager
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kent
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
“best to date”
4 of 5 stars Reviewed 7 November 2011
2
people found this review helpful

Loved it, staff good, position good...... entertainment ,well it was ok. Best beds we have slept in and found the standard of the room very clean.We had the low room 119 as it was for disabled,only thing was it was on the car park one side and and the entertainment room on the other,so inclined to be a bit noisy.Thought it needed a radiator in the bathroom tho as can imagine would get very cold in the winter,there was only a small towel rail,also the sink!!!!!! well if you are a carer you would have to sit down to get a wash, and beware of turning the tap on full.
But these were only little things,on the whole it was enjoyable.I took a wheelchair but you need to be fit to push it around Newquay, Flambards day out was lovely,so was the cider farm,need you wonder why! Cant say a thing wrong about the food....... loved it.

Room Tip: 119 disabled room,bit noisy, but noise stops at around 11....... take an i_pod and plug in.
See more room tips
  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask montoKent about Bay Beresford Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NewquayBeresford, Manager at Bay Beresford Hotel, responded to this review
14 November 2011
Hi

Thanks for your comments, it always helps us when constructive points are raised, and we will certainly look into the heating in that bathroom – I would agree that it is a big room to be heated by one towel rail!

We have just found a company in Newquay that hire out scooters at a very reasonable cost for the day or the week, so maybe next time you come, we could organise this for you and you wouldn’t have to push!

Our Chef and staff have read your review and are delighted that you enjoyed the Hotel, the food and the beds!!

All of our Hotels have a disabled room to a similar standard – just go through to our help desk when you book and they will be able to give you all of the information.

Thanks again

Jackie
General Manager
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Additional Information about Bay Beresford Hotel

  • Beresford Hotel Newquay
Address: Narrowcliff, Newquay TR7 2 PR, England
Price range (per night):* 48 AUD - 145 AUD

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