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Porth Veor Manor Hotel, Villas & Apartments: Traveller Reviews

3.0 of 5
Porth Way | Porth Beach, Newquay TR7 3LW, England
Hotel amenities
Porth Veor Manor Hotel, Villas & Apartments
Ranked #10 of 57 hotels in Newquay
4.5 of 5 stars 125 Reviews
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125 reviews from our community

What travellers say about this hotel
  • Very good(5)
  • Would highly recommend(3)
  • Sea view(3)
  • Double beds(3)
Traveller rating
    75
    32
    7
    5
    6
Only show reviews for Family (29) | Couples (61) | Business (3)
Date Rating
barmatt
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Great Wedding Venue”
5 of 5 stars Reviewed 17 October 2011
2
people found this review helpful

My Fiancee and I have booked a wedding at the Porth Veor in January 2012. I had previously been a few weddings there a couple of years ago. They were great days and am looking forward to ours. We have found the Porth Veor to be very flexible in our planning, incorporating everything we want to do. We are not having the 'standard sit down wedding breakfast'. The hotel is normally closed in January but are reopening especilly for us and our guests.

The hotel has a very clever deposit arrangement in that if you book out the 16 or so rooms in the hotel for the wedding you get your wedding deposit back. It makes sense as the venue would not really work as duel use while an event like a wedding is going on. We wouldn't have deposited so much money had we not had an excellent time previously at Porth.

I'm writing this in advance of our actual event and in reply to the previous review and will re- review post wedding good or bad.

  • Stayed July 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask barmatt about Porth Veor Manor Hotel, Villas & Apartments
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stroud, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“Customer Service leaves a lot to be desired”
1 of 5 stars Reviewed 11 October 2011
3
people found this review helpful

We enquired at this hotel as a consideration for a possible wedding venue. I sent an initial e-mail and the response was informative and invited my fiancee and I to make an appointment to view the hotel.

We arranged and made a special trip down from the cotswolds to Porth. We were shown around by the restaurant manager, Gary, who was really friendly and helpful and took the trouble to show us lots of rooms.

We left feeling happy and excited as we had agreed with Gary he would get back to us within 4 days. 10 days passed and we didn't even get an acknowledgment e-mail, phone call or anything. On that basis alone we felt we couldn't trust the management to run our wedding day seamlessly so booked somewhere else.

I mailed the hotel out of courtesy to advise them not to waste their time preparing a quotation as we had now lost interest. We got a stroppy e-mail back from the hotel manager, Andy Griffiths, in short advising that they didn't want to hold our wedding anyway as they didn't think they would make enough money!

What they hadn't bothered to learn is that we were looking to book an all expenses paid holiday for 4 nights for our friends and family consisting of 80 people which would have put the hotel at full capacity day and night in hotel and restaurant.

Summary...the hotel is average in decor but it is VERY clean and is well looked after. The rooms are very large but the service was really dreadful and most unprofessional. Very disappointing.

  • Stayed August 2011, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Natlittle about Porth Veor Manor Hotel, Villas & Apartments
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew Griffiths, Manager at Porth Veor Manor Hotel, Villas & Apartments, responded to this review
2 December 2011
This person has written a review because she was not happy we were unable to take her wedding here. I looked at the cost implications of running a wedding in May 2012 and on doing a price comparison. It was decided it was more cost effective to run the Hotel as normal, as it is a very busy month for us. I replied to this person to let her know and don't believe I was rude. I feel it would of been more rude of me not to reply. Please see my letter of reply.

Dear Natalie,
Thank you for your e-mail. I am really sorry in the delay however Gary needed to talk to me as he was not sure what to quote you as you had asked for something a bit different from the normal menus we run for weddings. In hindsight Gary should of telephoned you to let you know why there was a delay in replying, but he has also been really busy running our Autumn Weddings which have taken priority.
After discussion earlier today we had decided we did not want to take this wedding in May 2012 as it was more cost effective for us to run the Hotel without a wedding. As our Hotel does not have a separate function room all wedding take place in the main restaurant and at this time of year we are busy as a Hotel.
We looked at your initial enquiry as you had requested a week day. Usually we turn all weddings away in May. I am glad you have found another venue however I can assure you we did not forget about your wedding enquiry and Gary was going to e-mail you later this week with our decision.
I wish you well in the future
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
England
Contributor
16 reviews 16 reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
“Lovely Hotel”
5 of 5 stars Reviewed 6 October 2011
1
person found this review helpful

We booked a five night stay at this Hotel in Porth which is a short distance from Newquay but far away enough to have some peace and quiet. Unfortunately we only managed to stay 2 nights because my back took a turn for the worse and I was in a lot of pain so we had to go home. We were very disappointed at having to leave early as this Hotel is lovely plus we lost money not being able to stay the full 5 nights. We were given room 25 which is a lovely big airy room overlooking the pool which is lit up at night and looks beautiful. The breakfast was cooked to perfection and we had lots of choice. Everywhere you go in the Hotel is spotless and the staff are very nice and helpful. We really hope to go back again when I am fit and healthy and we would recommend it to anyone.

The only disappointing factors were the TV could have been larger as it was very small in such a large room, but everything else was great.

  • Stayed October 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Senior Contributor
21 reviews 21 reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
“Luxury Apartments at bargain prices”
5 of 5 stars Reviewed 29 September 2011

During a recent visit back to the UK we took a short break in Cornwall with some friends. They had stayed at Porth Veor Manor before and knew what to expect but we were blown away.

The main hotel is a very grand old building with a large sun lounge attached to the side (this forms part of the restaurant). We were given a very warm welcome and shown to our two bedroomed apartment. Split over two floors with the bedroom upstairs at entry level the standard of accomodation was both impressive and very clean. Downstairs featured a large lounge/dining and kitchen area opening out to the swimming pool. The kitchen, like the rest of the apartment, was well equipped and very modern.

We dined in at the hotel restaurant on our first night, the meal was excellent and the service first class. On our second night we went just along the coast to Jamie Oliver's 15 Cornwall for another top notch meal.

Porth Veor is beautifully placed just north of Newquay. For our short beak this exceeded all my expectations.

  • Stayed April 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kent
Contributor
15 reviews 15 reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
“3rd visit - still excellent”
5 of 5 stars Reviewed 27 September 2011

This is the 3rd time we have stayed at Porth Veor Hotel. It is excellent value for money - the rooms are lovely, good views even if you do not pay extra for a sea view. The entire hotel is very clean. The staff are wonderful - all very helpful and cheerful. If you book an inclusive half board deal you will not be disappointed - the evening meals are absolutely fabulous as are the breakfasts. The hotel is 2 minutes along a private path to a lovely beach and there are great local walks and lots of places nearby to visit. We will be back!

  • Stayed September 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Porth Veor Manor Hotel, Villas & Apartments

  • Porth Veor Manor
  • Porth Veor Manor Hotel
Address: Porth Way | Porth Beach, Newquay TR7 3LW, England
Price range (per night):* 106 AUD - 263 AUD

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