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Cliffdene Hotel: Traveller Reviews

12-14 Narrowcliff, Newquay TR7 2PJ, England
Hotel amenities
Cliffdene Hotel
Ranked #35 of 57 hotels in Newquay
3.5 of 5 stars 45 Reviews
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45 reviews from our community

    Trip type
Traveller rating
    16
    14
    9
    4
    2
Date Rating
London, United Kingdom
Senior Contributor
23 reviews 23 reviews
Reviews in 10 cities Reviews in 10 cities
41 helpful votes 41 helpful votes
“Excellent Value - Highly Recommended”
5 of 5 stars Reviewed 30 November 2011
7
people found this review helpful

Having just spent a few nights at the Cliffdene Hotel, I am happy to recommend everything about this hotel. The Cliffdene is a 5 minute stroll of the train station and has stunning views across Newquay Bay. The bedrooms are warm, spotlessly clean and nicely furnished. Breakfast is to a very good standard, and all the staff were friendly. Special mention to Olga (the lovely blonde waitress) who was exceptional and a credit to the hotel. If anything, the hotel's room rates are lower than they should be and are excellent value for money.

  • Stayed November 2011, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BernieKorycki01, General Manager at Cliffdene Hotel, responded to this review
2 December 2011
Thank you for taking the time to write such a fantastic review on Tripadvisor following your recent stay at the Cliffdene Hotel. I am delighted that you had such an enjoyable time. It is also very much appreciated that you named a member of the team. I have passed your review onto Olga and she was very pleased to read that she has been mentioned.
I certainly hope to see you again in the very near future.

Kind regards,
Bernie Korycki
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Folkestone Kent UK
Contributor
14 reviews 14 reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
“Great value for money and good location”
4 of 5 stars Reviewed 30 October 2011
2
people found this review helpful

Checked out of the hotel this morning. Was a little nervous having read some of the negative reviews.

I needn't have been as the hotel was great. It isn'y 5 star but then again it doens't purport to be nor does it charge 5 star prices! We had room 18 and it was spacious and very clean, good sized toilet and shower room, plenty of tea/coffee etc.

Used the bar a couple of times and found the barman to be friendly, helpful and prices in keeping with what you would expect in a hotel. Actually I thought the prices were good for a hotel.

Breakfast was fairly traditional affair with cooked breakfast opyions , but very well prepared and qucik to your tabel. Highly recommend the paoched eggs excellent!!! The staff in the breakfast room couldn't have been friendlier and were very efficient. Nothing was too much trouble.

All in all i would recommend this hotel to anyone looking for a comfortable stay and not expecting 5 star hotels. try it you wont be dissapointed. Views are lovely too.

Room Tip: Room 18 has limited sea views but was large and spacious. Not much noiuse from the main road
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  • Stayed October 2011, travelled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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BernieKorycki01, General Manager at Cliffdene Hotel, responded to this review
31 October 2011
I just wanted to thank you for taking the time to write such a great review of the Cliffdene Hotel on Tripadvisor following your recent stay. We were overwhelmed by your detailed review and so delighted that you recommended our hotel to other travellers. The whole team work very hard to ensure our guests have an enjoyable stay and I am delighted that you experienced this.

I have passed your comments onto the team and they very much appreciate the fact that you wrote such kind words. Thank you very much for this.

We certainly hope to see you return in the future and in the meantime if I can be of any further assistance please do not hesitate to contact me.

Bernie Korycki
General Manager
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london
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“SHORT BREAK”
4 of 5 stars Reviewed 3 October 2011
1
person found this review helpful

Originally booked for 1 night loved the hotel booked another 2 nights.Sarah on reception very helpfull Andy the night porter & barman top man.The breakfast manager very helpfull & professional,chambermaids very friendly.We had a seaview room wonderfull.GR8 value for money. Will be back. Phil & Pat Nichol

Room Tip: Sea view room a must.
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  • Stayed October 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BernieKorycki01, General Manager at Cliffdene Hotel, responded to this review
6 October 2011
I just wanted to thank you for taking the time to write a review following your recent stay at the Cliffdene Hotel. It is always encouraging to receive positive reviews from our guests and I am glad that you had an enjoyable time. Hopefully we may see you return in the future.
Once again thank you for your review and I look forward to welcoming you back.

Bernie Korycki
General Manager
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Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
“great location”
4 of 5 stars Reviewed 15 September 2011
1
person found this review helpful

This hotel has a great location, opposite tolcarne beach. The staff were friendly and we had a nice view at breakfast. We had two single rooms, which were spacious. The bathrooms were modern with nice hot showers. rooms were very clean. downside was the rooms were very warm even with windows open. one had a view of a small enclosed courtyard. i had to keep window shut till late at 1am due to noise of other guests echoeing in courtyard, but slept well after spoke to porter, who was quick to help. one room had a view out from the side of hotel and was much quieter. The hotel is close to shops, cafes etc, great location, everywhere in walking distance.

Room Tip: ask for sea views . Cooking fan is noisy but goes off early at 8.30 pm and doesnt start till 7.30 am...
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  • Stayed September 2011, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BernieKorycki01, General Manager at Cliffdene Hotel, responded to this review
16 September 2011
Just wanted to take this opportunity to thank you for taking the time to write a review on Tripadvisor following your recent stay at Cliffdene Hotel. I am delighted to read that you found my staff friendly, you enjoyed our breakfast and found our bedrooms & bathrooms comfortable and clean.
Please accept my apologies for the noise coming from the courtyard next to the building.
On behalf of the team thank you once again for your kind comments and we hope to see you return in the very near future.

Kind regards,

Bernie Korycki
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Warrington, United Kingdom
1 review
“good value for money”
4 of 5 stars Reviewed 7 September 2011

spent a week at cliffdene as part of coach party,all staff very efficient and friendly,food was good,my only complaint is the mattress in room 20 was the most uncomfortable I have ever slept on,and the pillows not much better. A new mattress needed for a better nights sleep.

  • Stayed August 2011, travelled with friends
    • 4 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask map206 about Cliffdene Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BernieKorycki01, General Manager at Cliffdene Hotel, responded to this review
16 September 2011
Just wanted to take this opportunity to thank you for taking the time to write a review on Tripadvisor following your recent stay at Cliffdene Hotel. I am delighted to read that you found my staff efficient and friendly, that you enjoyed our food and you found your stay good value for money.
Please accept my apologies for the uncomfortable mattress and pillows, which have been changed already.
Thank you for your comments again and I do hope to see you return to the Cliffdene Hotel in the near future.

Kind regards,
Bernie Korycki
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Cliffdene Hotel

  • Cliffdene Hotel Newquay
Address: 12-14 Narrowcliff, Newquay TR7 2PJ, England
Price range (per night):* 35 AUD - 132 AUD

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Cliffdene Hotel
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