My wife and I stayed at the Ashley for four nights with an infant, while she was attending an academic conference related to her work. The place has charm (if outdated) and the staff are quite nice, creating a warm atmosphere.

However, they need to work a bit more on service and accommodation. For example, there was no staff member on duty at reception for much of the day, creating a set of problems (e.g. wait to check in, nowhere to leave bags). The shower drain and one window closure were broken, there were no drawers to put clothes in, and no clock in the room. It wasn't uncomfortable, or seriously problematic, and was relatively inexpensive, but these seem to me to be little things that could and should be easily remedied.

I should add, that the hotel location is quite good, with easy access to the center of the city and all the sights, and although we couldn't partake for dietary reasons, the traditional English breakfast that is served in the morning looked excellent.

After reading some of the reviews on Trip Advisor I was slightly apprehensive about visiting the Ashley hotel. However I was pleasantly surprised as the room was large and spacious. The bathroom had excellent facilities - the shower was brilliant. It was great value for money - the breakfast was made to order and the my tastes were accomodated for. The only slight down side was that some of the staff were slightly unhelpful. In all in all it was a great place to stay and we would definately recommend this hotel.

There were a lot of black hairs next to the pedestal in the shower room which wasn't very nice. The catch on the fire escape window had the screws coming out and neither window had any type of security lock on it and as a builder I know these are very simple to slide the catch across to enter our room, we therefore had to take our valuables out of the room and back to the car. I noticed other windows did have extra security of which there are many varieties. We could not park in the car park so after carrying all our cases to the hotel I then found I had to carry them all through one side of the hotel across and up the other side, nobody thinking to tell us an easier way. No instructions for the safe, a tiny television with a note saying it would be changed 2 months ago, this was also unplugged from the aerial and the lead was not connected properly to the transformer, all of which I didn't really
want the trouble of figuring out. All of these things added to it not being a pleasant stay. We were told we could check out at the ashley but there was nobody there and the shutters were down so we had to go back up to the room to leave the key card.
All in all not worth £75 a night. The security they mention is nothing more than a car park attendant. I complained twice and got no response whatsoever, which just about sums up their customer services. There are plenty of other better hotels.

Comfortable, small guesthouse. Arrived in Cambridge with no accommodation booked. Found the Ashley through enquiries to the Arundel Hotel which was booked out. Our room was basic but comfortable and clean and we stayed for a further two nights. It was a short walk into centre of Cambridge and so we left our car in the carpark at the rear of the guesthouse. Staff appear to be on duty only in the morning but this was not a problem for us. Cooked breakfast was available, served up by very pleasant and friendly staff. We thought it was good value for money and would not hesitate to stay there again.