Stayed in the Holiday Inn, Cambridge for one night and used business facilities.

Check-in was straightforward enough, although the person on the desk was pretty miserable! Room was clean, airy, and perfectly functional. Good temperature; I slept well.

I had a dinner, bed and breakfast package, and the dinner set menu allowed a good range of meals. Breakfast was also fine. However, service at both was poor - dinner was slow and at breakfast there didn't seem to be anyone around half the time. The bar prices were extortionate - you expect to pay a bit extra at hotels, but the prices here were ridiculous!

Some colleagues had more negative experiences with the rooms, etc., so there is an element of 'luck of the draw' here.

Business facilities that we used were good, well-stocked, coffee bar was fine, although the coffee tasted of plastic. Apparently there were other smaller rooms that had no natural light, and were tough-going for the day.

The swimming pool looked nice, although I didn't use it. The hotel is in a quiet area, with some nice green spaces around.

We decided at the last moment to upgrade to an executive room due to a special offer and I must thank Kelly for her help in rearranging our reservation. The receptionist who assisted me with check in was also delightful and the service continued to be excellent with everyone being helpful and pleansant. The room was spacious and nicely decorated with a sofa and double bed and large LCD TV with a good selection of channels. The food we ordered from room service was tasty and the food is not (as is often the case with hotel food) overpriced. They have a well equipped gym and offer group workouts too; also a swimming pool, jacuzzi and sauna. Plenty of parking and set in a lovely green area with wide open spaces and horses; once I got the lay of the land it wasn't too much of a mission to drive into town and only took a few minutes.
The only negative thing I can say is I wouldn't pay full price for the room - either standard or exec - as I think it is overpriced for a Holiday Inn, but on the special offer it was great!
I love Cambridge and when I come back I would gladly stay here again.

Stayed for three nights B & B over the New Year. Could not fault the Hotel at all. Staff very friendly and helpful, breakfast superb and leisure facilities well kept and maintained to high standard. If I have to be really critical the bedrooms could do with better noise insulation as you can here people next door and down the corridor if they have high pitched voices. Would certainly have no hesitation in staying again.

Bland accomodation in a location that is almost guaranteed to be inconvenient - if you are unfamiliar with Cambridge, take another hard look at the map and stay somewhere else. Hotel is cleanish, staff are pleasant enough. WiFi charges are extortionate, although that seems to be a UK-wide phenomenon. The food is poor, the beer is beer.

Billing - the bill I was presented with had a bunch of meals charged against my room, despite my not eating anything but breakfast there. They took them off when I complained without any real argument, and seemed oddly unsurprised by their presence. Also wound up being double-billed for the accommodation charges - booked online and they stuck it on my card at checkout, and again separately for the online booking. Looks like it'll wind up being resolved but it's yet another pain that you shouldn't have to deal with. I'd suggest you take a very careful look at what you're paying for if you wind up getting stuck staying there.

I will likely have to travel to Cambridge on business again and I would not willingly stay here again, nor would I recommend anyone else do so. No matter what you're doing in Cambridge, there are other hotels that are closer to where you need to be, and this hotel really has nothing to recommend it.