Poor introduction to this hotel, arrived at 12.00 and told to go away as rooms are not ready until 2.00pm. I had driven for 4 hours to arrive in Cambridge in time to watch the Man U v Liverpool game, I asked if they had a tv I could watch the game on and was gobsmacked that in 2012 the hotel had no residents tv.

The rooms are dated but ok. The breakfast was just about adequate. The conference rooms were unremarkable. All in all a very average stay.

Alternatives in Cambridge.
For a more memorable location go to the University Arms. For better value try the Gonville Hotel. For a luxurious experience try the Hotel du Vin.

My wife and i stayed here 15 years ago and remember thinking at the time it could do with a spruce up 15 years on it definitely could.Found the staff actually pretty heldpful but there were quite a few functional problems with the room............hot water coming from cold tap/ no heating in bedroom too hot in the toilet very noisy due to single glazing though i suspect that has something to do with it being a listed building and worst of all the TV didn't work :( Actually a bit of a shame really i suspect it requires a huge investment which they may be reluctant to do?Cooked breakfast for £15 seemed a bit steep...........

Stayed here one night in January 2012. As described by the other reviewers the hotel is a little bit outdated, but as I understand it the management is trying to renovate the building so they are aware of the problems. However being a listed building is not an excuse for bad windows for example, it is possible to get the same sash and case windows with modern double glazed glass. My room was spacious, clean and the bed comfortable. The TV however was not working properly, and the remote was broken. Breakfast was not included in my room rate and it costs 14£ or 10£ if its prebooked (Seems quite expensive)! Good location though. Would I stay here again: if there is no alternative yes! I guess this is the typical UK hotel in a popular place that can avoid investments to improve things for years simply because of the location.

Very well located impressive building but the interior really did need refurbishing there was a generally shabbiness from a bygone era about it. Furnishing and fittings in the bedrooms were very worn and of 'flat pack' quality although bed reasonably comfortable. Rooms small. Breakfast was waiter/waitress service and the staff had difficulty coping with the number of guests requiring breakfast when they started serving although when it eventually arrived the food was well cooked. A colleague and I ate in the restaurant on our arrival evening and the service was impeccable but the food was cold. Throughout my stay, the staff could not have been more helpful and polite but that did not really compensate for the poor quality of the bedrooms and the kitchen's inability to cope with the number of guests they were catering for. Rooms at the front of the hotel do suffer somewhat from road noise.