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Novotel Bristol Centre: Traveller Reviews

4.0 of 5
Victoria Street, Bristol BS1 6HY, England
Hotel amenities
Novotel Bristol Centre
Ranked #7 of 97 hotels in Bristol
4.0 of 5 stars 385 Reviews
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385 reviews from our community

What travellers say about this hotel
  • Very good(16)
  • Train station(9)
  • Friendly and helpful(8)
  • Temple Meads(8)
  • Short walk(5)
  • Reception area(5)
  • Car park(5)
  • Sofa bed(4)
  • Flat screen TV(3)
  • Rooms are clean(3)
Traveller rating
    153
    169
    41
    13
    9
Only show reviews for Family (65) | Couples (137) | Business (96)
Date Rating
Cambridge, United Kingdom
Top Contributor
55 reviews 55 reviews
Reviews in 20 cities Reviews in 20 cities
51 helpful votes 51 helpful votes
“Good City Centre Location”
4 of 5 stars Reviewed 3 February 2012

I stayed here for one night in January on business. Firstly the hotel was really easy to find, it was only a few miles from the motorway and very fast to get to.
On arrival i entered the underground car park (the hotel car park was very well signposted) and tried to find a space and this was the tricky part. The spaces allocated to the hotel were all full and the other spaces belonged to businesses around the area. I ended up parking in a space that was reserved for someone else, but it didn't seem to upset anyone! There doesn't seem to be enough car parking for the hotel so at busy times get there early.
The hotel is very nice, reception area is open and warm with computers to play on a toys for the kids. My checkin was flawless and very quick. The room I stayed is was on the 2nd floor and it had large windows which looked onto the main street - this proved to be a bit of a drawback as it was a little noisy, but not so much I couldn't sleep.
The food is good, and served politely and in a friendly way - therefore I cannot fault them there and the room was fully equipped with everything i needed (iron, hairdryer etc.)
Overall this is a nice hotel with a lovely atmosphere - I would stay here again on if I was in Bristol on business.

Room Tip: If you want a quiet room, ensure you tell reception and ask for a room that does not overlook the ma...
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  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacqui McMillan, General Manager at Novotel Bristol Centre, responded to this review
6 February 2012
Thank you for taking the time to write a review about your stay at Novotel Bristol. I was delighted to hear that you enjoyed your stay and I look forward to welcoming you back on your next visit. Kind regards, Jacqui McMillan – General Manager
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Posted by an Accorhotels.com traveller
Earl Soham, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Interesting Service”
5 of 5 stars Reviewed 2 February 2012
1
person found this review helpful

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Jacqui McMillan, General Manager at Novotel Bristol Centre, responded to this review
3 February 2012
Thank you for taking the time to write a review about your stay at Novotel Bristol. With regards to the service you received at dinner, please accept my apologies for this as it is neither the usual standard we give nor what our guests expect. Please be assured that I am addressing this issue. I look forward to welcoming you back on your next visit. Kind regards, Jacqui McMillan – General Manager
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Arizona
Senior Contributor
24 reviews 24 reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
“Comfortable home away from home”
5 of 5 stars Reviewed 29 January 2012

I was pleasantly surprised at all the pluses this hotel had especially compared to London properties. The room was clean and an adequate size with a nice decor and comfortable bed. Lots of little thoughtful extras were in the room and bathroom design such as good lighting. The location is within walking distance to the train station and close to the Redcliffe cathedral but there are not very many restaurants close by. The Bristol tour bus stops in front of the hotel. There were a couple computers in the lobby for those who did not travel with their own. We ate a tasty evening meal in the restaurant. The staff was every helpful and attentive.

  • Stayed October 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Jacqui McMillan, General Manager at Novotel Bristol Centre, responded to this review
30 January 2012
Thank you for your very kind words. They are very much appreciated and my team will be delighted to hear that you enjoyed yourself during your stay at Novotel Bristol. I look forward to welcoming you back in the future. Kind regards, Jacqui McMillan – General Manager
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UK
Senior Contributor
23 reviews 23 reviews
Reviews in 15 cities Reviews in 15 cities
24 helpful votes 24 helpful votes
“Very clean but VERY quiet”
4 of 5 stars Reviewed 28 January 2012

Down to business. We booked this hotel through Hotwire booking site and it was a *Secret* hotel meaning the name wasn't revealed until we had paid. For the weekend, Friday & Saturday night the grand total was £66.71, BARGAIN ! !

As other reviewers have stated, the hotel is errrrr VERY quiet. You'll hardly ever see any other guests but this isn't a bad thing. Check-in was swift and polite informing us of everything in the hotel. Breakfast was a buffet, they had a promotion on which reduced the cost from £13.95 down to £7.95. To avail of this rate you had to purchase your ticket from reception.

The room was large, clean and had a sizeable bathroom with a bath and a separate shower. The hotel does have onsite parking available and was charged at £10 per 24 hours.


Overall, good hotel, close to city centre, clean & quiet what more could you want ?

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Jacqui McMillan, General Manager at Novotel Bristol Centre, responded to this review
3 February 2012
Thank you for taking the time to write a review about your stay at Novotel Bristol. Your feedback is invaluable to our efforts to continually improve the quality of our services and indeed the service we offer. We look forward to welcoming you back in the future. Kind regards, Jacqui McMillan - General Manager
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Yorks
Top Contributor
55 reviews 55 reviews
Reviews in 32 cities Reviews in 32 cities
56 helpful votes 56 helpful votes
“Friendly staf and clean”
4 of 5 stars Reviewed 22 January 2012

stayed 1 night on business, all staff friendly especially breakfast team. Good choice for breakfast. Room clean and good size, will return.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacqui McMillan, General Manager at Novotel Bristol Centre, responded to this review
30 January 2012
Thank you for taking the time to write a review about your stay at Novotel Bristol. I was delighted to hear that you enjoyed your stay and I look forward to welcoming you back on your next visit. Kind regards, Jacqui McMillan – General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Novotel Bristol Centre

  • Accor Bristol Centre
  • Novotel Bristol
  • Bristol Novotel
Address: Victoria Street, Bristol BS1 6HY, England
Price range (per night):* 94 AUD - 161 AUD

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