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Novotel Bristol Centre: Traveller Reviews

4.0 of 5
Victoria Street, Bristol BS1 6HY, England
Hotel amenities
Novotel Bristol Centre
Ranked #7 of 97 hotels in Bristol
4.0 of 5 stars 385 Reviews
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385 reviews from our community

What travellers say about this hotel
  • Very good(16)
  • Train station(9)
  • Friendly and helpful(8)
  • Temple Meads(8)
  • Short walk(5)
  • Reception area(5)
  • Car park(5)
  • Sofa bed(4)
  • Flat screen TV(3)
  • Rooms are clean(3)
Traveller rating
    153
    169
    41
    13
    9
Only show reviews for Family (65) | Couples (137) | Business (96)
Date Rating
Arizona
Senior Contributor
24 reviews 24 reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
“Comfortable home away from home”
5 of 5 stars Reviewed 29 January 2012

I was pleasantly surprised at all the pluses this hotel had especially compared to London properties. The room was clean and an adequate size with a nice decor and comfortable bed. Lots of little thoughtful extras were in the room and bathroom design such as good lighting. The location is within walking distance to the train station and close to the Redcliffe cathedral but there are not very many restaurants close by. The Bristol tour bus stops in front of the hotel. There were a couple computers in the lobby for those who did not travel with their own. We ate a tasty evening meal in the restaurant. The staff was every helpful and attentive.

  • Stayed October 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacqui McMillan, General Manager at Novotel Bristol Centre, responded to this review
30 January 2012
Thank you for your very kind words. They are very much appreciated and my team will be delighted to hear that you enjoyed yourself during your stay at Novotel Bristol. I look forward to welcoming you back in the future. Kind regards, Jacqui McMillan – General Manager
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UK
Senior Contributor
23 reviews 23 reviews
Reviews in 15 cities Reviews in 15 cities
24 helpful votes 24 helpful votes
“Very clean but VERY quiet”
4 of 5 stars Reviewed 28 January 2012

Down to business. We booked this hotel through Hotwire booking site and it was a *Secret* hotel meaning the name wasn't revealed until we had paid. For the weekend, Friday & Saturday night the grand total was £66.71, BARGAIN ! !

As other reviewers have stated, the hotel is errrrr VERY quiet. You'll hardly ever see any other guests but this isn't a bad thing. Check-in was swift and polite informing us of everything in the hotel. Breakfast was a buffet, they had a promotion on which reduced the cost from £13.95 down to £7.95. To avail of this rate you had to purchase your ticket from reception.

The room was large, clean and had a sizeable bathroom with a bath and a separate shower. The hotel does have onsite parking available and was charged at £10 per 24 hours.


Overall, good hotel, close to city centre, clean & quiet what more could you want ?

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacqui McMillan, General Manager at Novotel Bristol Centre, responded to this review
3 February 2012
Thank you for taking the time to write a review about your stay at Novotel Bristol. Your feedback is invaluable to our efforts to continually improve the quality of our services and indeed the service we offer. We look forward to welcoming you back in the future. Kind regards, Jacqui McMillan - General Manager
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Yorks
Top Contributor
55 reviews 55 reviews
Reviews in 32 cities Reviews in 32 cities
56 helpful votes 56 helpful votes
“Friendly staf and clean”
4 of 5 stars Reviewed 22 January 2012

stayed 1 night on business, all staff friendly especially breakfast team. Good choice for breakfast. Room clean and good size, will return.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Jacqui McMillan, General Manager at Novotel Bristol Centre, responded to this review
30 January 2012
Thank you for taking the time to write a review about your stay at Novotel Bristol. I was delighted to hear that you enjoyed your stay and I look forward to welcoming you back on your next visit. Kind regards, Jacqui McMillan – General Manager
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Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
“Poor 4 star hotel”
1 of 5 stars Reviewed 16 January 2012

I was at this hotel for one night thank god! Room was poor, with last guest pubic hair in shower! Holes in carpet in my room, pealing wallpaper, plug in sink was broken, bed was rock hard, no heating only the smallest electric radiator in thr room, key card would not work took five minutes to get into the room everytime I wanted to enter! Staff are all Eastern Europeans, Dirty shower glass & tiles. Just overall very poor hotel, would not stay there again, oh & they say "just yards from Temple Means Train Station" this is not true, you have a good ten minutes walk from the Station, across several roundabouts, three zebra crossings with heavy traffic. Best thing about the hotel is the English Breakfast, too class. But this is not a reason to stay there, trust me! Stay there if you like but you will be here writing a review like this one. I have the pictures to prove it, if I can upload them, I will. Thanks all!

  • Stayed January 2012
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Jacqui McMillan, General Manager at Novotel Bristol Centre, responded to this review
30 January 2012
I am really sorry to hear that your stay at Novotel Bristol wasn’t up to expectations. I would very much like to discuss the matter with you in person and would appreciate it if you would call me on 0117 976 9932 or please e-mail me directly on Jacqui.mcmillan@accor.com. Kind regards, Jacqui McMillan – General Manager
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Birmingham, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
“Excellent Hotel - Bargain”
4 of 5 stars Reviewed 14 January 2012

Booked the Novotel for one night through Expedia - bargain price of £40 for a double room
The room was spacious, lovely walk in shower, Queen size bed, television, tea making facilities the works. Free ice machine in the hotel as well.
There as a £10 charge to park the car, but at that cost I thought it was acceptable.
The reception could not have been more helpful.
Gave us directions to a local Indian restaurant, and advised that we could leave the car there during the day we checked out as we has business in Bristol (as long as our stay did not exceed 24 hours)
Would definitely recommend this hotel to others.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Jacqui McMillan, General Manager at Novotel Bristol Centre, responded to this review
6 February 2012
Thank you so much for your comments and compliments. I am delighted that you enjoyed your stay at Novotel Bristol Centre and we look forward to welcoming you back again soon. Kind regards, Jacqui McMillan – General Manager
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Additional Information about Novotel Bristol Centre

  • Accor Bristol Centre
  • Novotel Bristol
  • Bristol Novotel
Address: Victoria Street, Bristol BS1 6HY, England
Price range (per night):* 94 AUD - 161 AUD

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