I was at this hotel for one night thank god! Room was poor, with last guest pubic hair in shower! Holes in carpet in my room, pealing wallpaper, plug in sink was broken, bed was rock hard, no heating only the smallest electric radiator in thr room, key card would not work took five minutes to get into the room everytime I wanted to enter! Staff are all Eastern Europeans, Dirty shower glass & tiles. Just overall very poor hotel, would not stay there again, oh & they say "just yards from Temple Means Train Station" this is not true, you have a good ten minutes walk from the Station, across several roundabouts, three zebra crossings with heavy traffic. Best thing about the hotel is the English Breakfast, too class. But this is not a reason to stay there, trust me! Stay there if you like but you will be here writing a review like this one. I have the pictures to prove it, if I can upload them, I will. Thanks all!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
30 January 2012
I am really sorry to hear that your stay at Novotel Bristol wasn’t up to expectations. I would very much like to discuss the matter with you in person and would appreciate it if you would call me on 0117 976 9932 or please e-mail me directly on Jacqui.mcmillan@accor.com. Kind regards, Jacqui McMillan – General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC