Nice, new Holiday Inn - Holiday Inn Bristol City Centre, Bristol Traveller Reviews

repb9

UK

Senior Contributor

23 reviews

Reviews in 15 cities

24 helpful votes

“Nice, new Holiday Inn”

Reviewed 11 February 2012

Booked the Holiday Inn through Hotwire and was one of their many secret hotels. As ever got a great rate.

Ideally located, it's only a five minute walk from Cabot Circus. The rooms are a decent size and nice modern. The bathroom is small but it's functional and a really good shower !!

If I had a compliant about this hotel it'd have to be about the lifts. Which ever floor you stay on they will always stop at the second floor (reception) we stayed in room 419, there's a noticeable amount of noise coming from other guests/outside.

We had breakfast which is buffet style and cost £10 each at the time of checking in. If you don't pre-order it's £13.95. I think it'd be better if you weren't rushed in to buying at time of check-in.

Overall for what we paid, it was an enjoyable weekend.

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20 February 2012

Thank you for writing a review.
I was pleased to read that you had an enjoyable stay. As reception is based on the 2nd floor all lifts are programmed to stop on level 2. You also need a bedroom keycard to be able to access guest bedroom floors. (This is purely for added security and comfort of hotel residents). Bedrooms can be reserved on a room only or bed and breakfast rate prior to arrival. For guests who have reserved room only bedrooms we do give the option to purchase breakfast on check in at a reduced rate of £10 per person. (Normal cost is £13.95). All guests have a choice as to whether to purchase the breakfast at a reduced rate on arrival or pay the normal rate if they decide to have breakfast the next day. I hope that you will stay with us again on your next visit to Bristol.

Kind regards

Andrew Lee
General Manager

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Fishstain

UK

Contributor

13 reviews

Reviews in 11 cities

16 helpful votes

“Lovely hotel”

Reviewed 10 February 2012

Stayed here over a cold weekend. Priority club rooms were very spacious with excellent facilities. Staff very helpful. Close to Cabot circus and shops.

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20 February 2012

Thank you for writing a review.
I was very pleased to read that you had an enjoyabloe stay at the hotel and hope that you will stay with us again on your next visit to Bristol.

Kind regards

Andrew Lee
General Manager

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traveller198526

Aberdeen, United Kingdom

Senior Reviewer

6 reviews

Reviews in 5 cities

4 helpful votes

“Handy hotel, nice staff”

Reviewed 9 February 2012

Stayed here on a whistlestop tour of Bristol a few weekends ago.

After successfully negotiating my way into the hotel, I was met by a very friendly girl on the reception desk.

Rooms were nice, but it felt like there was something lacking in the room. Perahps there was just too much open space in the bedroom, but the room was good nonetheless.

The bar in the hotel was fine and the manager who was serving on the Saturday afternoon was very friendly.

STaff had no problems with giving me a later check out on the Sunday after a night at the cider festival.

Had no problems with noise from the roundabout outside, contrary to what I had thought there might be.

Would stay here again if I was coming back to Bristol.

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20 February 2012

Thank you for writing a review and I was pleased that you had an enjoyable stay. I hope that you will stay with us again on your next visit to Bristol.

Kind regards

Andrew Lee
General Manager

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Harry_D84

London, England, United Kingdom

1 review

2 helpful votes

“Perfect location with great service”

Reviewed 6 February 2012

2

people found this review helpful

Location is perfect for central Bristol - shops, bus station, restaurants and bars. You have car parking underneath the hotel as well for £10 a day. Welcomed by very friendly staff who were more than happy to help with any query.
Decent sized room, clean and comfortable
Must try the Spot restaurant in the hotel...super food at a great price. Else just chill at the bar and eat as popcorn! Yes popcorn! Now which other hotel gives popcorn?!?! :D
No complaints at this re-vamped hotel. Very nice hotel indeed.

Room Tip: Go for Executive upgrade if you can get it - rooms are much more spacious plus slightly better looki...

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20 February 2012

Thank you for wring a review and I was very pleased that you had an enjoyable stay. I was particularly pleased that you enjoyed the Spot Restaurant. The food is freshly prepared on a daily basis and I am very proud of the quality the chefs are achieving at the hotel. I hope that you will stay with us again on your next visit to Bristol.

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Andrew Lee
General Manager

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LondonHop

London

2 reviews

1 helpful vote

“Great location but not a complete package”

Reviewed 1 February 2012

1

person found this review helpful

Excellent location
Built from the upper floors of an existing 1960's Car Park but they appear to have addressed any security concerns
£10 @ day car parking for clients is excessive although it is discounted against the normal car park day rates
An unadvertised £3 extra tray charge for room service annoyed
Food when it came wasn't particularly tasty (supposed to be spicy chicken but was pretty bland and tasteless)
No free WiFi in public areas ( normal in other Holiday Inns)
Very poor choice in available FreeView channels (yes it actually matters!) - I always wonder who makes the decisions about what channels are available- they should copy the channel selection available from the Holiday Inn Express
Why does the lift always make an un-requested stop at the 2nd floor going up or down? ( and please please change the arrival tone to something less jarring)

Overall the Holiday Inn Express offers a better stay although without the central location

Room Tip: I was given a room at the extreme right of the property which involves quite a trek along a long cor...

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4 February 2012

Thank you for writing a review.
The hotel is able to offer a reduced charge of £10 for parking normally £19. This is for a 24hr period and you can exit and return as often as required. There is a £3 tray charge for room service. I am disappointed that you did not enjoy your food as generally we have received very positive feedback. The hotel offers 1/2hr free wifi to all guests at the hotel and is available in any area of the hotel. If additional time is required this can be purchased in voucher format from reception at very reasonable prices and options. I will review to ensure all Freeview channels are working as the normal choice is a selection of 60 TV and radio channels. As reception is on level 2 it is a requirement that all lifts stop at level 2. The hotel has 4 lifts and the bedrooms are over 5 floor levels. As a new hotel I hope that you found the condition of all areas to be of a very high standard. I hope that you will choose to stay at the hotel on your next visit to Bristol.

Kind regards

Andrew Lee
General Manager

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