I stayed here for one night. Work paid as I had a business event at the hotel the next day.

Appearance:
Very grand, impressive (especially to foreign visitors I would imagine)

Staff:
Very attentive and helpful

Dinner:
Lovely menu, gorgeous Sea Bream, could have dined cheaper, and just as well elsewhere

Breakfast:
Lots to choose from, but the mushrooms and tomatoes were barely warm and the bacon and sausage were cheap - very, very overpriced

Bar:
Nice ambience, pricey, great staff

Room:
Big, clean, comfortable

Price:
Fortunately I wasn't paying. £155 for the room. Breakfast was extra and to make matters worse, WiFi was an extra £15 a day!!! Disgraceful these days.

All in all, if you're out to impress a client or relative and cost isn't an option, this will fit the bill perfectly. However, I prefer somewhere that's better value for money. I stayed at the Brooks Guesthouse the following day - the rooms were smaller, but clean and very modern, the lounge area was well appointed with FREE WiFi but best of all, the breakfast was amazing and cooked to order with organic, quality produce. I know where I'll be booking on my next trip to Bristol, even if work are paying again!

Stayed here for a Christmas party in December - the food was average but the rooms and the overall hotel was great - big rooms with a nice old world luxury feel. The bar was also great for a few drinks but other than the party food which is often average for Christmas parties , I cannot speak for the food in the main part of the hotel
Would defintely stay again for the rooms and location.

Stay here regularly on business...
The staff,rooms...especially the linen,food & service....are never any different....quality :-)

Pretty good. Room was nice, great shower, TV facilities good, comfortable bed. Location would be good to explore the city, but I was on business! Staff were OK, but failed to mention that breakfast was not included in the room rate. Wasn't mentioned at breakfast either. £17.50 is on the expensive side, and when I questioned this at checkout, didn't even get an apology. Will probably try another hotel when I return.