Wonderful experience. It was our anniversary and I just mentioned it to Bridget Ndaba on the phone when I made the booking. She took it on herself to ensure that housekeeping was informed of this. When we got to our room our room was set in such a manner that my girlfriend and I was so impressed!!! They laid rose pedals out all over the room, they left two champagne glasses out with rose pedals shaped in a heart laid around it, a note from the housekeeping team and a bottle of Champagne chilling in the fridge waiting for us to celebrate. It felt that the housekeeping team and everybody that had anything to do with this truly went out of their way to make this evening special for me and my girlfriend. Special Thanks to Bridget that made all this happen, I didn't ask for this and for someone to go the extra mile like this is rare and I am really impressed. Keep up this and you will gain more customers and keep anyone that comes to your hotel... that I can assure you, I know exactly where to go if I need a break. I will make sure that I refer anybody to your hotel that wants to hear. I can carry on with more compliments but will keep it short and just say well done and thank you for a truly special experience!!! Janus van der...More
- Free Wifi
- Free parking