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All reviews monte casino rooms are small breakfast was excellent montecasino piazza business fountain
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Reviewed 11 December 2014

Conveniently situated close to the restaurants and Teatro. Didn't enjoy the open plan bathroom idea, but I suppose some will. Cheapest hotel at the complex, but still pricey compared to other hotels in the area.

Date of stay: December 2014
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
1  Thank Hannes B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jacques H, General Manager at The Piazza Hotel Montecasino, responded to this reviewResponded 29 December 2014

Dear Guest

Thank you for tanking the time in reviewing us on TripAdvisor. We truly appreciate your comments. We are waiting for your return.

Please do not hesitate to contact me with your next visit, I will be sure to make your arrangements accordingly.

Warm Regards
Jacques and the SunSquare Team

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Reviewed 10 December 2014

Fantastic hotel for the business traveller. The internet needs a little bit of work as it tends to disconnect but the rooms are comfortable and contain everything you would need. The onsite restaurant dinner menu is expensive and the food disappointing. Breakfast is good and it was refreshing to see the duty manager serve guests.

Date of stay: December 2014
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank henkhugo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jacques H, General Manager at The Piazza Hotel Montecasino, responded to this reviewResponded 29 December 2014

Dear Henk

Thank you for your lovely feedback and review. Your comments are valuable to us and we share this information with our Staff and Management in order to encourage great service. I have shared your feedback with our kitchen and restaurant management.

We are looking forward to your next visit. Please do not hesitate to contact us when you are ready to book your next visit.

Warm Regards
Jacques Heath

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Reviewed 1 December 2014

The packages that include dinner, show, bed and breakfast are such a wonderfull treat to surprise our lives' partners. I kept the rest of the package as a surprise for my wife, except that we will be staying at the Sun Square. It fell so well into the surprise and she surpringly did not get migrane attacks that she is suffering from almost on a daily basis. she stayed free of it for three runningdays now!!! The next visit will include some massage treats.

Date of stay: November 2014
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank ramonakaladip
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jacques H, General Manager at The Piazza Hotel Montecasino, responded to this reviewResponded 6 December 2014

Dear Guest

Thank you for your great review. Wow!! – You rock our world.

Reading your comments is what inspires us.
We trust that we will see you back soon.

Sunny Greetings from Jacques & the SunSquare team

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Reviewed 24 November 2014

Happy with location and overall services, much appreciate. Will recommend to my friends. I also enjoyed the gym. What a both a Sana and Jacuzzi. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Date of stay: November 2014
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank 80jgs
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Liz R, Manager at The Piazza Hotel Montecasino, responded to this reviewResponded 29 November 2014

Dear Traveller
Thank you so much for your excellent review and feedback regarding SunSquare Montecasino.
We are delighted that you enjoyed your stay with us and look forward to welcoming you and your friends back to SunSquare Montecasino soon. Thank you for your patronage and for recommending us to you r friends,
We strive for service excellence and appreciate your feedback.
Have a great weekend
Warm regards
Liz and the SunSquare Team

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Reviewed 24 November 2014

Went to see The Rocky Horror show which we first saw in a cinema in 1975.
As we were wining and dining we stayed overnight at the Sun Square. Great stay, great rooms, everything within close walking distance.
Although we live in Pretoria we are thinking of doing this every second month or so as an outing. 30 minute trip and avoid drinking and driving.
Only negative was that the breakfast hall was too busy and after a 20 minute wait we decide to leave without breakfast.

Date of stay: November 2014
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
1  Thank wal2nm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Liz R, Manager at The Piazza Hotel Montecasino, responded to this reviewResponded 29 November 2014

Dear Traveller
Thank you so much for your excellent review and feedback regarding SunSquare Montecasino.
Please accept my most sincere apology regarding you not having breakfast, as a gesture of goodwill I would love to welcome you back anytime convenient for you for a complimentary breakfast. You can notify me via my direct email, liz.rowland@tsogosun.com when you would like to come for breakfast. Alternatively we can do something special for you for your next stay in two months?
We are delighted that you enjoyed your stay with us and look forward to welcoming you back to SunSquare Montecasino soon.
We strive for service excellence and appreciate your feedback.
Have a great weekend
Warm regards
Liz and the SunSquare Team

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