We rented a two bedroom cabin for our family of 3. The cabins was clean, with some nice amaneties and just enough space for the 3 of us. This was a little disappointing, since we came all the way from Alberta and had hoped to have family from Winnipeg come out to visit us.
We had a some issues with the cabin, the first was that the door on the screened in porch was not hung properly, so come evening our porch was filled with bugs. We asked for this to be fixed, it was but not properly ... we stuffed towels in the door prior to sundown so that we could enjoy the porch in the evenings. Second, there was no handrail on the stairs leading up to the cabin not only does this go against building code but it provided us with some undue stress with our little guy going in and out of the cabin.
There is a large jet tub in the master bedroom and a standup shower in the bathroom. The tub is a nice idea for couples, but useless for a family with smaller kids. When bathing our son we had to ensure the water levels stayed below the jets so that we didn't get any soap in them, this didn't provide a whole lot of water for washing.
The website advertised pillow top matteress', this is false. And the pull out couch is unbearable.
Also, the $100 per night for extra guests is a little extreme
Last but far from the least, the area rules are confusing as they are posted in mulitple locations and contradict one another. This along with the rude manner in which we were talked to by the site manager on multiple occasions put a real damper on the stay.
We won't be going back
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
3 November 2011
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These folks stayed here along with the people that posted the review below. They rented several cottages for a family reunion and also had family staying nearby at hotels, campgrounds etc and used our resort as the main facility for their and reunion. Based on my conversation with our Manager I learned that they were not respecting other guests at the resort and were breaching our visitor policies on numerous occasions. Unlike a number of other resorts in Manitoba, we DO allow visitors however restrict the number and times that they can visit to ensure a peaceful stay for other guests at our resort. This is clearly detailed in our confirmations which are sent to all guests at the time of reservation. Based on the hundreds of positive guest comments on our website and the strong returning customer base we will stand behind and maintain this policy.
In addressing the comment regarding the charge of a $100.00 a night for an extra guest is completely inaccurate. We only book weekly in the summer months and as such the weekly rate changes by a $100.00 should the capacity increase from 4 to 5. The $100.00 charge is for the entire week, not a single night. Same is posted on the rates page of our website.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC