We thought the Tilal Liwa Hotel would be a fun family (2 adults, 2 young kids) weekend escape to spend a couple of days catching up with friends (also 2 adults and 2 young kids), but overall we were disappointed with our weekend experience.
I was most disappointed in our room. The hotel is a U shape, some rooms face in towards the pool and garden and others face the dunes. We had a room which a had floor to ceiling, wall to wall window which looked onto gravel, skip bins, a lot of rubbish and yes sand dunes. The window didn't open so we had no fresh air. On our first night the hotel held a private function at the end of the pool area. All night (4pm-12pm) we had catering staff and men walking past our window, we had no privacy and needed to close the blinds. With 2 young children I was unable to leave the room when they need to sleep etc and I was very frustrated I was stuck in a room with the blinds shut or open feeling like a gold fish in a bowl.
We asked 3 times if we could pay for a room upgrade and we were told the Hotel was fully booked. This was not the case on the first night, but it was fully booked on our second night. However the hotel was not flexible enough to change our room for 1 night.
Because of the isolation of the rooms we were unable to put the kids to bed and have a chat with our friends. A garden room would be the perfect option for a family.
The food was fine, free kite flying for kids was good, quad bikes were fun and the camel farm was interesting.
- Official Description (provided by the hotel):
- Tilal Liwa Hotel is a 4 star hotel. A stunningly secluded Desert Hideaway perched at the edge of the majestic Rub Al Khali desert, with breathtaking views of some of the highest dunes in the world. Immerse yourself in an authentically Arabian “Oasis of Hospitality,” where tantalizing restaurants, an infinity outdoor pool, and a full range of luxury amenities offer lush accompaniment to the surrounding desert beauty. Whether you are embarking on an exhilarating Desert Safari, discovering the raditional sights of Al Gharbiya – Camel farm, dates plantation, Heritage Fortress, or simply escaping to solitude for a few days,our captivating four-star UAE hotel resort guarantees an unforgettable Arabian hospitality experience. ... more less
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