My wife and I stayed here three nights, 16-19 February 2012, in the suite (Room 507). The hotel was very nice but, in my opinion, not as nice as some of the reviews here on TripAdvisor. The suite was clean, comfortable, and tastefully decorated. There were a few things I wasn't particularly happy with. I'd rate the hotel at about 3 3/4 stars if that were possible.
Our suite consisted of a large bedroom (the one pictured on the opening TripAdvisor page, at least as of the day I'm writing this), a large bathroom, a decent-sized sitting room, and a hall/foyer connecting the three. Overall, the suite was initially clean and well-constructed, but the furniture was eclectic, in that while nearly every item of furniture was attractive and in the Empire style, few of the pieces looked as though they belonged together. It was as though someone bought various pieces of nice furniture at different yard and estate sales and brought them together - they didn't quite match one another. Dimmer switches in bed, bath, and sitting rooms were a nice touch, as was the fact that all door hinges were well-oiled and didn't squeak.
In the bedroom, the matress was very comfortably -- unusually, for both me and my wife. She prefers a relative soft mattress, and I prefer a firm one. This one was firm, but with a very soft top layer, and the sheets were up to my wife's demanding standards ("smooth and confortable, but still substantial). The curtains worked well, so the bedroom was very dark and easy to sleep well in. Other furniture in the bedroom included desk/chair set, side table (with alarm clock) and another table, comfortable chair, bench at the foot of the bed, television vanity with two drawers for clothes, and a roomy closet. Great bedroom.
Bathroom was tiled in marble with a granite sink. Amenities included a large "double" jacuzzi (not quite big enough for two), separate comfortably-sized shower stall, mirror, plentiful lights, toilet, plentiful towels, and well-selected toiletries. The only thing noticeably missing was a soap dish for the sink - I disliked having to pry the soap bar from the surface every day. Still, a very nice bath.
Sitting room was large enough for two (maybe three or four) to sit comfortably, and the bedroom door permitted one of us to sit up while the other slept. Furniture included a couch, upholstered chair, large coffee table, and several sitting chairs. In the sitting room was a small (larger than dorm size, maybe "half-size") refrigerator that was stocked with a few cans of soda and several bottles of beer. Glasses, mugs, a coffee maker, and coffee were provided (as was a wine bottle opener and sugar tongs), but no tea, sweetener, or creamer/whitener. I thought this might be an oversight the first night, but they weren't provided any of the three nights. Actually, we had to ask a few times to have the refrigerator re-stocked, which annoyed me a bit (the sort of nickel-and-dimey thing that ought not to be an issue, in my opinion).
Housekeeping was a bit of an issue. Large messes (e.g., wet towels thrown in the tub) were consistently cleaned and the bed was made well each day, but most "small messes" were missed. Needlepoint scraps left on the coffee table each night were removed, but left on the floor instead, as were crumbs. The refrigerator wasn't restocked until we asked several times, and sweetener for the coffee provided never arrived (admittedly, I forgot to ask specifically for it, but should I need to?) Also, a few light bulbs remained burned out the whole time we were there.
A very nice feature was the balcony attached to the sitting room. During our stay, it was covered with snow, but seemed nice - had a nice view of the side of the Basilica of Notre Dame (bells were not an issue, as I had feared - not that loud). There was a cast iron table and pair of chairs which seemed as though they'd be nice on a pleasant evening. Also nice were the sheer curtains behind the main curtains on two of the windows facing the balcony. (I wish they had had sheer curtains behind the main curtains in the bedroom, too, so we could have had the curtains open while dressing).
The staff at the hotel was very helpful and pleasant (all spoke English, too). I appreciated the Internet/printer station in the sitting room beside the lobby.
Restaurant Bonaparte is located in the same building, and breakfast is served (not by the restaurant staff) there each morning. Breakfast (included with our stay) was very pleasant - juice, coffee, yogurt of fresh fruit salad, croissants or toast, and a choice of several entrees (french toast was very good, as were the omelettes; crepes were good, but lacked filling). At dinner, the restaurant (now with the restaurant staff) is extremely good. We didn't eat lunch there, but I think it's open for lunch.
The hotel location was convenient for touring the old city in Montreal, and was about 3-4 blocks from the nearest Metro (subway) station. For some reason, none of the several cab drivers we used in Montreal seemed to be able to find the hotel, even when we provided the address (easiest way is to tell them either to drop you off at the basilica and walk the last block or tell them to drive 3/4 block around from the front of the basilica). Even with the basilica (and its bells), the neighborhood seemed pretty quiet on Thursday-Sunday.
Overall, the hotel was very nice, and I'd stay there again (especially in any of rooms 503, 505, and 507). I don't really think it's quite as nice as some other reviewers make it out to be, though. If the owners read this, I'd recommend paying a bit more attention to stocking the refrigerator and coffee/tea supplies and keeping up the housekeeping for occupied rooms.
While checking out, I managed to look in adjacent rooms 505 and 503
Courtyard side rooms (503 and 505) have a view of the basilica (side) and a courtyard/parking lot, a...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC