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Travelodge Hotel Airlane: Traveller Reviews

2.0 of 5
698 West Arthur Street, Thunder Bay, Ontario P7E 5R8, Canada
Hotel amenities
Travelodge Hotel Airlane
Ranked #15 of 30 hotels in Thunder Bay
3.0 of 5 stars 54 Reviews
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54 reviews from our community

    Trip type
Traveller rating
    13
    9
    7
    9
    16
Date Rating
vancouver
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“ho-hum”
3 of 5 stars Reviewed 31 October 2011
2
people found this review helpful

Older structure, showing it's age. Pretty hard to keep a place like that clean. My (non-smoking....yeah right) room was not too too bad, considering it was most likely a sweat lodge the weekend before. I am suprised I didn't catch some sort of contagious disease 2 weeks later. The phone didn't work, so my wife had the front desk send someone to checkon me in my room. I heard the knock (I was in the tub), and replied. The lady came in saying "hello? Hello? Hello?" If she had shut up for 2 nano-seconds she would have heard me answering. But....no....she kept on acomin' through the front door, and then the bathroom door. She never stopped until she was standing in the bathroom...where she proceeded to explain why she was there. Ummm but she wasn't looking me in the eyes. Whatever. Me and my rubber ducky don't mind. I covered up R D's private parts with a towel before she got a good look at his....you know. (he is very self concious about ....you know) Anyhow....moving right along. the staff were very helpful, I got a room didn't I? I had left some important items in my room a week earlier when I was an inmate there, but no-one seemed to know anything about it, or who to ask, or what to do. So they weren't very helpful. I took the shuttle to the airport, and I made sure my bags were safely stowed. I was out having a smoke earlier and the shuttle was leaving.....with the back door swinging open. Me and RD tried to flag her down, get her attention, anything...but she made a u-turn at the end of the parking lot, came back and drove within 20 feet of us and did not hear, or see us. She didn't look in the mirro and see the door open, and did not see the luggage falling out of the van. (she must have got all the way to the airport because she didn't come back for it for quite awhile.)
Breakfast was not too bad. TV remote worked, toilet flushed, pop machine ate the first twoonie, (that is the standard peace offering) and blessed me with a can of the flavour requested. I guess they get an "E" for effort.

  • Stayed October 2011, travelled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask jimmyc63 about Travelodge Hotel Airlane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susan Cameron, General Manager at Travelodge Hotel Airlane, responded to this review
8 November 2011
Thank you for taking the time to post a review of your stay at our property. You are correct in noting the age of the hotel, and I am pleased to share with you news of upcoming renovations at the property which I am sure you will appreciate on your next visit to Thunder Bay.
This winter we will be replacing corridor and guest room carpets; beds and frames; bedding and curtains; and replacing the TV's with new 32" flat screen TV's.
I am sorry that you did not fully enjoy your stay with us, but sincerely hope that you will try our property again.
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Thunder Bay, Canada
1 review
“Keep Up the Great Work!”
4 of 5 stars Reviewed 13 October 2011

We choose the Airlane for both are Executive and Field staff and they feel right at home! Our field staff enjoy the outside access hotel rooms for the ease of transporting gear to and from their vehicles. As their Corporate Client, both Valerie and Christine are an email away when we require rooms at their hotel. The location of the hotel is convenient to our office, the airport and the highway. Keep up the Great Work!!

  • Stayed September 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Cindy K about Travelodge Hotel Airlane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susan Cameron, General Manager at Travelodge Hotel Airlane, responded to this review
14 October 2011
Thank you for your feedback - we appreciate hearing what are important features from our guest's perspective. Within the next couple of months we will look forward to welcoming your company representatives with some exciing renovations; including new carpets, mattresses, bedding, curtains and ice machines.
I am glad to hear our Sales staff are easy to contact, and looking after your needs.
We look forward to having your company back with us.
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Thunder Bay, Canada
1 review
“Great Night!”
5 of 5 stars Reviewed 2 October 2011

My husband and I just spend the most wonderful and relaxing night at the Airlane Travelodge in Thunder Bay. We were in a junior suite with the jacuzzi, steam shower and fireplace. It was perfect. Clean, lots of towels and the staff were very courteous and went out of their way to make sure our evening was great.
Will be booking that room in the future.

Stayed October 2011, travelled as a couple
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Ask juneAntonella about Travelodge Hotel Airlane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susan Cameron, General Manager at Travelodge Hotel Airlane, responded to this review
3 October 2011
I am so glad to hear you enjoyed your stay with us. I hope we will have the pleasure of serving you again soon.
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ontario
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
“Friendly and Helpful Staff”
3 of 5 stars Reviewed 10 September 2011

Have stayed here a few times over the years, nice lobby, good restaurant and very close to the airport. It is an older hotel, the rooms are a bit worn looking, but clean. All staff we encountered, even cleaning personnel, were very nice and friendly. The rates are reasonable, and it's easy to get around from here, as Arthur St. is one of the main thoroughfares in Thunder Bay.

  • Stayed August 2011, travelled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask misslizOntario about Travelodge Hotel Airlane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susan Cameron, General Manager at Travelodge Hotel Airlane, responded to this review
12 September 2011
Thank you very much for taking the time to share your recent experience with us. I am glad to hear you found our staff of assistance. We love our motto "A guest when you enter ... a friend when you leave" and hope that our guests indeed do feel that way about our staff.
I am glad to share with you news of upcoming renovations to our property. These renovations will take place this fall & winter, and we look forward to welcoming you back to enjoy them.
Thank you again for your review. We always welcome our guest's feedback.
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CARAMAT
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great place to stay, I will be back”
4 of 5 stars Reviewed 7 September 2011

I have stayed at the travelodge a few times now and I have never been dissappointed, the staff is the most friendly staff I ever encountered. The rooms are well supplied and if you have an issue they will make it up to you. When you stay there they make you feel at home and will bend over backwards to make your stay as pleasant as possible. I will return because when I left I knew that the people I met really CARED AND THAT IS IMPORTANT TO ME. It was not only about the business but about the person,
WAY TO GO!!!

  • Stayed August 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask ARMAND G about Travelodge Hotel Airlane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susan Cameron, General Manager at Travelodge Hotel Airlane, responded to this review
12 September 2011
Dear Armand G,
Thank you for sharing your experiences at our property. Our staff truly do care about our guests, and strive to provide the best customer service to them.
I am pleased to share with that we have some exciting renovations about to take place at our property this fall and winter, and we look forward to sharing them with you on your next visit.
Thank you again for your input. We truly value your comments.
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Additional Information about Travelodge Hotel Airlane

  • Travelodge Thunder Bay
  • Travel Lodge Thunder Bay
  • Thunder Bay Travelodge
  • Thunder Bay Travel Lodge
Address: 698 West Arthur Street, Thunder Bay, Ontario P7E 5R8, Canada
Price range (per night):* 103 AUD - 185 AUD

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