Accompanied my spouse who had to come out to Thunder Bay for his job for a few days. The first night on the trip we stayed at the Super 8 in Fort Frances, which was great, this hotel (The Comfort Inn), isn't as comfortable. When we arrived, we were given a non-smoking room on the main floor that reeked of stale cigarette smoke. When I went back out to the front desk to ask if we had been given a smoking room by mistake I was told, no, that it is a non-smoking room. I explained that the room smelled strongly of stale smoke, she gave me another room on the second floor, explaining that it wasn't "wheelchair accessible". I told her I didn't have a wheelchair. What she meant and should have said that there was no elevator to get the luggage up to the second floor and then I wouldn't have wasted my time looking for the elevator. I realized that the lack of apology hung in the air with the stale smoke smell. Apparently, they allow their smoking guests to go out the patio door of their room on the main floor to smoke freely. The smoke flows freely also, back into the non-smoking room. What's the point of having the room as a non-smoking room then? Silly, really. The room we had on the second floor wasn't fresh smelling either exactly, but a big improvement over the one on the first floor. You see, our window opens over the area with all the cigarette butts below. Oh well, it's not a perfect world anyway... the room itself was clean, if lacking the small fridge and microwave that we had in the Super 8 room but there was a 32" LCD TV (but no digital TV, only analog TV on it, hair-dryer and iron and board and a coffee maker in the room. The cleaning staff was thorough in their cleaning as far as I could see and friendly when I asked for some fresh towels and put out our trash as we didn't require anything more for the day. The continental breakfast was juice, coffee, cereal, toast, bagels, hard-boiled eggs and blueberry muffins, which is about all you get these days. In Kentucky when my husband stayed last year, they had hot food including fried eggs, bacon, sausage, hashbrowns, toast, pancakes, waffles, muffins, toast, fresh fruit, gravy, grits, coffee, tea and all the other beverages. That's in the U.S. though.....All I would like is some oatmeal, fresh fruit and perhaps some toast and coffee.....All in all, you get what you pay for. The building isn't soundproof like the Super 8 in Fort Frances was (we didn't even hear about 40 people arrive and check in over the course of the evening and the night there), but we did sleep well through the night at the Comfort Inn as the neighbour across the hall didn't cough at night. You can hear all the plumbing pretty well between the rooms here. There is free parking and high speed wireless internet. The bed was comfortable enough (even though it squeaked a lot).... but it was clean and safe and served so all in all, a good value.
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