Great staff, great accommodations and a very nice restaurant for breakfast.
I am typically not fond of Marriott properties - but I have to admit, after staying here, I'm IMPRESSED!
Well done Marriott!! Excellently trained staff, attentive and caring.
When I made my reservation through my company's travel agency's online portal, I forgot to click "submit" to reserve my room. When I showed up, the gentleman couldn't find my reservation. He kept looking and looking and asking me more questions (like rate, etc) and pretty soon he says "okay, here we go."
He was so professional and tried to be so smooth...but I asked him, you really didn't find my reservation did you, you are just doing this to make me feel better about myself and the fact that I neglected to confirm my reservation so you are acting like you found it when you are just now entering it, right? He smiled, nodded and said "yes sir, but it is really no problem".
Very classy, very.
I will return when I am in Ottawa for business again.
Thanks Marriott!
I will gladly stay here again
