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Days Inn Ottawa West: Traveller Reviews

2.5 of 5
350 Moodie Drive, Ottawa, Ontario K2H 8G3, Canada
Hotel amenities
Days Inn Ottawa West
Ranked #44 of 62 hotels in Ottawa
3.5 of 5 stars 40 Reviews
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40 reviews from our community

    Trip type
Traveller rating
    2
    17
    15
    4
    2
Date Rating
Toronto, Canada
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
“Like night and day”
1 of 5 stars Reviewed 5 February 2012

Stayed here twice within 3 days and hotel is the closest to my client's office.

The only thing in common on the two stays was the slow service at the front desk. This 2nd stay is terrible. TV remote didn't work. Then no Internet. and no answers as to why. Promises to call back within 10 minutes were not kept. Front desk said they were in touch with the ISP, but then couldn't tell me what company it was. They said there was no Internet on the 5th and 6th floor and after 2.5 hours, they offered to move me to another floor - they thought there might be Internet there - but only because no one had complained. Great logic. Finally got a connection - however the Days Inn version of high speed Internet is 2.34 Mbps for downloads and 0.6 Mbps for uploads. Most homes get 20 for downloads, and high speed is over 50 Mbps.

Rooms are not sound proofed - can hear the housekeeping staff through the door. Heating unit is not central - it's in the wall under the window, and loud.

Beds are comfortable (2 Queen's this time, King last time)..

Continental breakfast in cafe barely qualifies - instant oatmeal, cold cereals, toast, coffe & tea.

Parking is free but could be full necessitating a long walk with your luggage (go to the back door to shorten the walk but watch your step since the walkway is icy in winter and not well cleared.

Attached restaurant - The BREW Table - which was just renovated (it used to be D'Arcy McGee's) is quite a contrast. Good service and good food. Too bad it isn't open for breakfast.

Bottom line: if you have another choice, take it. If not, be prepared for poor, unresponsive service in the hotel, and unreliable infrastructure.

Room Tip: Rooms at the nearby Holiay Inn Express would be better, but more expensive.
See more room tips
  • Stayed February 2012, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask VCVet about Days Inn Ottawa West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ontario
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“OK for the price...”
3 of 5 stars Reviewed 28 January 2012
1
person found this review helpful

The hotel is clean, has free parking and offers a decent price for an Ottawa area hotel. They offer free continental breakfast, but it is very minimal - basically toast and cereal. Could use some updates and TLC. Not very soundproof - easy to hear people in the hallway.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask jode88 about Days Inn Ottawa West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Des Moines, IA
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“It's okay, depending on your room!”
3 of 5 stars Reviewed 8 January 2012
1
person found this review helpful

We have stayed here several times with the last one being at Christmas. We have always stayed in a king room, but when we booked the only thing they had were two queens. Queens? They are more like doubles. The first night we checked in late (11:30), we got to our room and the window was open and the room was FREEZING. We turned on the heat and got our toiletries out and arranged some things. The heater in the room wasn't working properly and at this time it was after midnight and we thought it would be ok, wrong. We froze all night. We requested to change rooms in the morning. The other problem with that room was wall paper falling off all over the room the bed was horrible, pillows were small and lumpy.

The 2nd room was not much better except the heater worked. The bathroom had black marks all over the ceiling which I'm assuming as 'mold', again the bed was horrible and pillows were not much better, towels were very rough and worn.

Both rooms were very worn. When we stayed there before and had the king bed the rooms were fine, I think they were renovated recently. Note: Bathrooms all seem to be the same in size and space very small and not enough room for two people to try to get ready.

The breakfast is alright, just your basic, toast, english muffins, coffee, oj, milk, mini muffins.

We would stay here again, but would request a king room. It's a good location. There is a Holiday Inn just down the road we might try next time though.

  • Stayed December 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask CarolynDesMoines about Days Inn Ottawa West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
prescott ontario
Contributor
18 reviews 18 reviews
Reviews in 15 cities Reviews in 15 cities
65 helpful votes 65 helpful votes
“great for a night”
3 of 5 stars Reviewed 9 October 2011

This hotel we stayed in because it was in the area of a wedding we attended. The rooms were large enough, comfortable enough bed. Bathrooms fixtures were new, clean(except some spilled soft drink on walls below the wall opener.) The breakfast, included was very basic, coffee, orange juice, cereal, toast. The staff was helpful. We were really only there 7hrs.so hard to make a very helpful review. It was close to a mcdonalds, which some hungry young men visited at 2am. (imagine?)

  • Stayed October 2011, travelled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask beachlovercanada about Days Inn Ottawa West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal, Canada
Senior Contributor
36 reviews 36 reviews
Reviews in 21 cities Reviews in 21 cities
14 helpful votes 14 helpful votes
“Good no-frills hotel”
3 of 5 stars Reviewed 15 September 2011

We stayed at this hotel as it was convenient to a function we were attending. This is a rather basic hotel which is well maintained but showing its age a little. Although some distance away , it is convenient to Ottawa(about 5 to 10 minutes by car). Beds were comfortable, bathroom clean and remodeled, coffemaker, and fridge but rather old TV. Breakfast was included in the tariff. Again basic but plentiful comprising the usual fare for 'continental breakfast' Toast, muffins, bagels, spreads, cereals, OJ and drinks etc.
The front desk was helpful and fixed the balky A/C quickly when reported.

Room Tip: I think most rooms in this hotel are similar. If you are hungry for a snack check out the ready mad...
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  • Stayed September 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
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Ask tedhanneman about Days Inn Ottawa West
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Additional Information about Days Inn Ottawa West

  • Days Inn Nepean
  • Nepean Days Inn
Address: 350 Moodie Drive, Ottawa, Ontario K2H 8G3, Canada
Price range (per night):* 102 AUD - 148 AUD

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