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Homewood Suites by Hilton Toronto-Oakville: Traveller Reviews

3.0 of 5
2095 Winston Park Drive, Oakville, Ontario L6H 6P5, Canada
Hotel amenities
Homewood Suites by Hilton Toronto-Oakville
Ranked #1 of 10 hotels in Oakville
4.5 of 5 stars 36 Reviews
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36 reviews from our community

    Trip type
Traveller rating
    25
    7
    3
    0
    1
Date Rating
Edmonton, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Perfect stay(s)”
5 of 5 stars Reviewed 11 January 2012

We picked Oakville Suites initially for the proximity to our client's location. The second time in Toronto we picked it for the quality of the service. The suites are impeccable, the front desk excellent and the breakfast complete. Very clean, friendly and quiet: all around perfect for a business stay.
However, when you call the front desk 2 months after your stay and request a copy of your invoice and, after a no-redirection 2 minutes call, you get the invoice in 3 minutes in your inbox, you know you HAVE to write a review.
The attention to every detail is what sets this hotel apart.

  • Stayed November 2011, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask yegdragon about Homewood Suites by Hilton Toronto-Oakville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto
Senior Contributor
23 reviews 23 reviews
Reviews in 20 cities Reviews in 20 cities
31 helpful votes 31 helpful votes
“Decent hotel but some improvements are required”
3 of 5 stars Reviewed 30 July 2011

We stayed a night at this hotel since it was included in our wedding package at a nearby banquet hall.
The room was a bridal suite of some sort, not the typical room they offer. Our suite was huge and included a kitchenette, seating area and jacuzzi tub. The bed/mattress was super comfortable but I am not able to brag about the sleep quality for a couple of reasons. First, the airconditioner apparently only worked once the key card unlocked the room's door, so it took quite a while to cool the room down to an acceptable temperature. Secondly, the airconditioner was positioned in a manner that forced the curtains to blow around and therefore, allow light into the room.
Breakfast was included and it was quite good with a variety of hot and cold items to choose from.
Check-in and check out was effortless.

  • Stayed July 2011, travelled as a couple
    • 5 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask JGF75 about Homewood Suites by Hilton Toronto-Oakville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cincinnati, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
12 helpful votes 12 helpful votes
“Great service but noisy location and overpriced.”
3 of 5 stars Reviewed 22 February 2011

After reading several great reviews I decided to book the Homewood Suites for my trip to Toronto with my husband and young daughter. First the good: Service is great, rooms are nice and clean, breakfast was fantastic and the location is convenient.

All that said, I would not return for two major reasons. The first: noise. One side of the hotel faces a very noisy major road. We requested a room switch immediately. Problem is that the other side of the hotel faces a large parking lot for a movie theater that apparently shows late-night movies. All night long we were kept up by booming car stereos and kids hanging out and shouting. I am pretty sure the police broke up a fight right below our room.

My second complaint is value. This hotel is twice the price of other hotels in the area so I guess I was expecting something very upscale or otherwise out of the ordinary. Instead, the weekend we were there the hotel was apparently a host hotel for a youth hockey tournament. So, instead of enjoying the amenities we got to watch kids have chicken fights in the pool and tend their Farmville Farms on the computers in the business center while we wondered if there were any adults overseeing any of this. Anywhere else I might not have cared, but given the price we paid, I was somehow expecting more.

  • Stayed February 2011, travelled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Beth0802 about Homewood Suites by Hilton Toronto-Oakville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandru Matei, General Manager at Homewood Suites by Hilton Toronto-Oakville, responded to this review
4 March 2011
Dear Beth,

Thank you for taking the time to write a review of our hotel, based on your stay on the weekend of February 18, 2011.

We are pleased that you enjoyed our suites, complimentary breakfast, service and location. However, we were disappointed that your hotel experience was disrupted by general noise from the exterior hotel grounds.

We are primarily a corporate hotel and do not normally have sports groups. The weekend of your stay was unusual, as we did have sports group in house who were overly excited about the tournament. While, we believe the value of the services and amenities we offer is commensurate with the rate, we understand and apologize that you were not able to enjoy these amenities to the full extent.

We trust you will give us another opportunity to experience the true spirit of the Homewood Suites by Hilton Brand.

I invite you to contact me directly if you would like to discuss this further.

With Hospitality,

Alexandru Matei, General Manager
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Toronto
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
“If you need a long term place to stay this is it.”
5 of 5 stars Reviewed 7 January 2011
1
person found this review helpful

My wife and I stayed here for the entire month of December 2010, and now a week in January due to flooding in our condo. Our suite is nice and large with a kitchenette and a seperate livingroom from the bedroom. It is conveniently located, clean, and the staff are excellent. We are enjoying the above average breakfasts provided as well as the dinners that are there from mon-thursday. The kitchen staff in particular are extremely friendly.
If I had one complaint it is about the proximity to the bars in the same plaza and the drunken shouting and partying that has gone on for a couple weekends. Though to the hotels credit the one time I got up and went looking for the source of the noise they already had security in the hallway doing the same thing.

  • Stayed December 2010, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask mb1980 about Homewood Suites by Hilton Toronto-Oakville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rochester Hills, MI
Contributor
13 reviews 13 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“A very Pleasant Stay”
5 of 5 stars Reviewed 25 October 2010

Based on reviews we saw on Trip Advisor, we selected the Homewood Suites when we visited with friends in Oakville. We were not disappointed. The room was very clean and well appointed, with lots of light. The bed was very comfortable. The living area was a little small, but it was comfortable and met our needs. The kitchen included utensils and dishes, with a full-sized refrigerator. The staff were all friendly and professional. Scott at the front desk was especially helpful and knowledgeable, with good suggestions. The breakfast buffet was quite good, constantly replenished, with hot dishes, including hot waffles. There was also fruit and all the usual buffet items. The breakfast room was large and one of the most pleasant we have seen. This hotel is situated in a mall with a number of restaurants, including an excelllent Italian restaurant called Trattoria Timone. We were quite pleased with the experience, and we will try Homewood Suites in other cities as well.

  • Stayed October 2010, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Jeanette097 about Homewood Suites by Hilton Toronto-Oakville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandru Matei, General Manager at Homewood Suites by Hilton Toronto-Oakville, responded to this review
1 November 2010
Thank you so much for taking the time to share your positive comments regarding your recent stay at Homewood Suites by Hilton Oakville.

We were pleased that the services and amenities we offered more than met your expectations.

We trust we will have the opportunity to welcome you to our hotel again whenever you plan to be in the Oakville area.

With Hospitality,

Alexandru Matei
General Manager
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Additional Information about Homewood Suites by Hilton Toronto-Oakville

  • Homewood Suites Oakville
  • Homewood Oakville
  • Homewood Suites Toronto
  • Oakville Homewood Suites
  • Oakville Homewood
Address: 2095 Winston Park Drive, Oakville, Ontario L6H 6P5, Canada
Price range (per night):* 210 AUD - 248 AUD

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