Spent two days over New Year's with children and grandchildren at the Oban .
We went for dinner on New Year's Eve -- we had reservations -- we were told
that "our table" in the dining room was set for one child and not three and could not be changed -- so we ate in the bar area while the table sat empty -- really classy .
We received a free bottle of wine for their mistake .
The food was good but not the Oban of old -- I have been going there for 30 plus years
and the fare was just not there .
The New Year's Day brunch was worse -- service was glacial -- two plus hours before we could get out of there and the rather bland Eggs Benedict were barely warm .
The manager was not around when we were leaving so I wrote her an e-mail expressing our
disappointment -- 3 weeks have passed and no response from her .
Maybe she guessed that we won't be back .

My partner and I stayed here for one night as a quick getaway. The staff, to be frank, weren't the warmest. The room, although VERY small, was pretty nice. The bed was plush and we had an amazing night's sleep. There was a nice terrace off the room that I'm sure would be a great place to read a book during warmer months. The location is a little out of the way (i.e. not in town), but close to the lake with nice views. The breakfast is a nice bonus, but no hot options are on offer, and the holes created in spread weren't quickly replenished.

We made a reservation over the phone for a Slip & Spa package with Oban Inn in January 2012. Shortly after the reservation, they called us back to apologize for the incorrect price on one of websites which was corrected right away and they still offered to honour the price to us which was agreed upon over the phone reservation. I am very pleased with the manager's offer and arrangement.

When we arrived, the reception is very welcoming and to our surprise the room is ready! We booked the 55 mins massage treatment and our therapist (Irmi) is very professional and make sure we felt very relaxing but the treatment still work on some soar areas.

Dinner service was great, we like the decor and the cozy environment. Food is even better than most of the chain fine dinner restaurants in GTA.

We stayed at the deluxe king room, the size is a bit small compare to chain hotels but they tried to put together a lot fine details to the room like leather chairs, Bose hifi, a lot of up to date magazines in the room & the bathroom. We also liked the hardwood flooring in the room with a big carpet near the bed area, it really felt like staying at an elegant master bedroom at a fancy house! Beddings, duvet & pillows are very comfortable, too. They also make our bed while we are at dinner and left us with a rose & weather note for the next day. The room is also extremely clean and no smell at all.

This overall service and experiences made us felt like we are at a 5 star cruise!! We have been to a lot of cruises & hotels around the world (celebrity cruise, Paris, London, Whistler, Caribbean, etc.) and this stay exceeded our expectation and is compatible to other 5 stars hotels with very attentive caring to our needs.

Several minor improvement points are the spa waiting lounge is a bit cold, there was a heater but the electric outlet is not working. Also, the shower faucet control is not working well, either too hot or just warm.

We will definitely come back for the spa & the Inn and hope the services are still keep at this high standard when we return!

We were here over New Year's. I've stayed here before and in general it's a great hotel and a good deal for the money. Particularly for this area. The location is good, walkable to most attractions but not so close as to feel hectic. The inn is right on the lake and there are beautiful views from some of the rooms. The rooms are relatively spacious, well-kept, and nicely appointed. The spa is great.

The fitness facility is pretty and set apart from the rest of the hotel. There isn't a lot of equipment (one treadmill, one recumbant bike, one eliptical machine and some weight equipment) but that's probably fine for the size of the inn and the clientelle. However, it doesn't really seem to be set up for actually exercising. There is no t.v. or music in the room. If you want to run on the treadmill for 30 minutes, you'll be doing it looking at the wall ahead of you, or out the window. Also there were no towels in the facility.

My only real complaint was that the bar/restaurant service was not incredibly professional, and VERY slow. This became an issue especially on New Year's day. We sat down to brunch for a 10:30 reservation and still hadn't been served our main course by noon. When we inquired at the desk about a late check out we were told that this wouldn't be possible. So our party of 8 had to get up mid-meal to go back to the rooms to pack and check out. When we came back down 20 minutes later, we still had to wait some more for the rest of our brunch to be served. It was annoying and put a bit of a damper on an otherwise very nice stay.

Despite this, I'd go here again.