Friends took my husband and I to dinner in the restaurant while we were visiting NOTL.
It was recommended to them and is in a great location - walking distance from the downtown. The experience was very nice. Staff were professional, efficient and pleasant. The osso buco was a hit with the guys. And the fish plate was very tasty. The wine selection was extensive, with both local wines and an international offering. Overall a good experience.

I took my mom, my girlfriend and my sister today to this restaurant for my mom's birthday. In my mom's pasta plate she found at the bottom of the food a dead fly. We called the waiter and pointed this issue and sent back the food politely. He came back apoligized and we asked for the bill hoping that this plate will be taken out of the bill. It wasn't taken out and we were fully charged for all meals we ate. I called the manager and manager came to our table directly argue. He said that the fly is a natural thing and it is not coming from his kitchen, it must be coming somewhere else. We not only found a disguasting dead fly in our food but also we were accused to put the fly into our food so we can get some discounts. WE HAVE BEEN SERVED WITH A FFOD WITH A DEAD FLY IN IT, WE HAVE BEEN ACCUSED THAT WE PUT IT IN THERE TO GET A DISCOUNT, WE HAVE BEEN YELLED AT BY THE MANAGER / OWNER/ COOK, MY MOM'S BIRTHDAY AND EVERBODY'S DAY HAVE BEEN DISTROYED. AT THE END WE HAD TO PAY $110 FOR THIS EXPERIENCE.

Arrived to the Inn about 2pm
We where greater by staff who where friendly at the beginning. Got to the room and found it dated but nice. Bathroom had hair left in the tub and old shampoo bottles left behind. The bathtub tap was dripping into the tub drain with a loud plop plop sound every second that could be heard with the bathroom door closed. Place a face clothe in the tub to stop the sound then later all we heard was a splash ing sound
Took the time to go to the front desk and asked for a new room. They where sold out. We asked for to be repaired and they stated they would have to shut off the water for the whole hotel to repair it. We complained twice over the weekend and could not get any satisfaction. It must have been leaking for sometime. In the middle of the night when all is quite and that's all you hear you just can't sleep

Very central hotel. No need to hire a car if you are visiting Niagara on the Lake and staying here.
If you are planning on using the hotel for purely sleeping & showering - then this is perfect for you. But if you are planning on spending time in your room or using hotel facilities - best you do not stay here.
The rooms are clean but dated & the restaurant is the same.
My partner & I used the room for sleeping - then used the Shaw hotel for spa treatments & dined at restaurants out which are all lovely and walking distance. We chose also to have after dinner drinks in other hotels then take the short walk back to ours.
Not a bad hotel but Niagara on the Lake is meant to be a romantic place so do not book if you are on a 'special' break away.