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Golden Lotus: Restaurant Reviews

6380 Fallsview Boulevard., Niagara Falls, Ontario, Canada
1-888-698-3888
Ranked #188 of 296 restaurants in Niagara Falls
2.0 of 5 stars 26 Reviews
Price range: 15 AUD - 21 AUD
Cuisines: Chinese
Dining options: Lunch Spot, Dinner, Reservations, Buffet
Restaurant details
Dining options: Lunch Spot, Dinner, Reservations, Buffet
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26 reviews from our community

3% Recommend
    0
    1
    8
    5
    12
Rating summary
    Food
    Service
    Value
    Atmosphere
Date Rating
Toronto, Ontario, Canada
1 review
2 helpful votes 2 helpful votes
“Over priced and with Terrible Service and Food”
1 of 5 stars Reviewed 25 December 2011
2
people found this review helpful

I have dined in this restaurant many times because we got comps from the Casino and the line is sometimes shorter than the main Grand Buffet restaurant. Golden Lotus charges fine dinning prices but their service and food quality is really bad. It's a noisy restaurant, with staff conversing with each other (shouting) across the dinning floor. Staff occasionally argued on dinning floor. Manager & staff only pay attention to Caucasian customers by making the effort to ask how their food was. Never have I been asked how my food was.

Buffet food is certainly awful and not worth the price at all. Food is over cooked and entrenched in sauces. Food court foods in Markham is much better quality than the food in the Golden Lotus. If one has to pay to dine in this restaurant, I would strongly advise them to forget it and head down the escalators for a Tim Horton sandwich instead. It'll be a much more satisfying meal.

  • Visited December 2011
    • 1 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 1 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Columbus, OH
Senior Contributor
28 reviews 28 reviews
Reviews in 18 cities Reviews in 18 cities
17 helpful votes 17 helpful votes
“A terrible Chinese restaurant - do not go even if you are hungry”
1 of 5 stars Reviewed 17 December 2011
2
people found this review helpful

I go to Fallsview Casino to gamble often and many times dined at Golden Lotus Chinese Restaurant. Unfortunately, I have witnessed the deterioration of this restaurant from mildly acceptable to today's terrible and disgusting state. The wait staff is rude and talked loudly among themselves. The food was poorly prepared all taste the same. The vegetables taste like that they did not even wash them. For a very pricey buffet, they delivered something worse than a Chinese carryout. I ended up with a stomach upset after eating there in November 2011. I will never go back to this dump even if I am starved for days.

  • Visited November 2011
    • 1 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 1 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oshawa, ON
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“stay away from this one...”
1 of 5 stars Reviewed 14 October 2011
2
people found this review helpful

Stay away from this one...better to go to the Grand Buffet at Fallsview Casino than waste your time and money at this place. Bad food and very bad service. The waiters were just ignoring us and everybody else...

  • Visited October 2011
    • 1 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 1 of 5 stars Food
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usa
1 review
3 helpful votes 3 helpful votes
“Very disappointment and not recommended”
1 of 5 stars Reviewed 4 October 2011
3
people found this review helpful

We went there in last Sunday, in a chill and raining night, hoping for a delicious meal. But it turned out very very disappointed. First ,they stopped to server buffet that night and instead you need to order individual dishes. After the dinner I figured out they want to make more money in this way. Second, the food are really over pricing. They do have manuals displayed outside. You see most of the dishes ranging from $15-$20. But when you sit inside, the manual is different. Most the dishes are $20-$60. They charge $58 for a roast duck and $68 for a dish of boiling chilli fish which is the most expensive priced I ever seen. Third, they just brought you the food for buffet to make you order. The food tasted so so. Finally, the service is bad. When you are leaving, to be prepared because they will ask you did you pay already again and again! Overall, this is a place with over-priced, so-so food and bad service. Not recommended!

  • Visited October 2011
    • 1 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 2 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Please do NOT waste your time and money -- bad food and poor service!”
1 of 5 stars Reviewed 29 August 2011
1
person found this review helpful

We made a reservation based upon a recommendation from a travel guide book. The restaurant is in a fine location and certainly looked like a fine place. This was a major disappointment. The service was just OK and they messed up our original dinner order. We observed the bus staff clearing tables and actually scraping the food off of the plates into buckets! WE SHOULD HAVE LEFT AT THIS POINT. It is a tourist trap with no respect for its customers. The chicken tasted like rubber and the other food was bland. It was terrible. Please do not waste your time or money on this restaurant.

  • Visited August 2011
    • 1 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 1 of 5 stars Food
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