I have dined in this restaurant many times because we got comps from the Casino and the line is sometimes shorter than the main Grand Buffet restaurant. Golden Lotus charges fine dinning prices but their service and food quality is really bad. It's a noisy restaurant, with staff conversing with each other (shouting) across the dinning floor. Staff occasionally argued on dinning floor. Manager & staff only pay attention to Caucasian customers by making the effort to ask how their food was. Never have I been asked how my food was.
Buffet food is certainly awful and not worth the price at all. Food is over cooked and entrenched in sauces. Food court foods in Markham is much better quality than the food in the Golden Lotus. If one has to pay to dine in this restaurant, I would strongly advise them to forget it and head down the escalators for a Tim Horton sandwich instead. It'll be a much more satisfying meal.
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