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Holiday Inn Niagara Falls - By The Falls: Traveller Reviews

3.0 of 5
5339 Murray Street, Niagara Falls, Ontario L26 2J3, Canada
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Holiday Inn Niagara Falls - By The Falls
Ranked #27 of 137 hotels in Niagara Falls
4.0 of 5 stars 192 Reviews
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192 reviews from our community

What travellers say about this hotel
  • FREE parking(7)
  • Rooms are clean(6)
  • Skylon Tower(5)
  • Friendly and helpful(4)
  • Great location(3)
  • Would definitely stay(3)
  • First floor(3)
Traveller rating
    49
    83
    35
    12
    13
Only show reviews for Family (52) | Couples (82) | Business (2)
Date Rating
Mentor, Ohio
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“O.k. But average”
3 of 5 stars Reviewed 5 February 2012

O.k stay, clean rooms, berry accesable to the Cason and falls. A bot noisy in the Hallways. Food reasonable and typical off the chain. Service pretty good. Bar service was bad. No bar food, only what's on the dinner menue. Asked if we cou
D have the chi
Drens chicken fingers and fries instead. Told outright "NO". One drink and off to somewhere else.

Breakfast buffet was typical for the chain, bacon and sausage overdone, eggs and other o.k. At least it was hot.

We got what we paid for, nothing more nothing less.

Room Tip: Ask specifically for a room away from the lobby, restuarent areas to minimize noise
See more room tips
  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Bob F about Holiday Inn Niagara Falls - By The Falls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Absolutely Fantastic!!!”
5 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

My honeybuns and I enjoyed a one night stay (Saturday) and were soooo pleased that I recommended it to some friends of mine before I even checked out! The location is perfect and really close to alot of the Niagara Falls attractions HOWEVER not too close that you can't enjoy some quiet times as well. The rooms were clean, cozy, and comfortable. The front desk and service team were all smiles and really helpful. Great value and superbe service! I would defintely return to this hotel anytime! Enjoy:)

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Sunny D about Holiday Inn Niagara Falls - By The Falls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Rapids, mi
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Decent hotel”
4 of 5 stars Reviewed 30 January 2012

I just stayed here while I was driving through from Massachusetts to Michigan. Hotel has been updated and is nice and quiet. Free wifi. I didn't arrive until late so I wasn't able to take advantage of many of the amenities but the staff was very nice. All of the rooms have balconies (I think) and while mine faced a parking lot, some might have a small view of the falls. With that said, it is a great location for the cost. You are very close to the falls and its an easy walk down to the river. Would definitely think about staying here again if I pass through or come back for a vacation.

  • Stayed December 2011, travelled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask roger1he about Holiday Inn Niagara Falls - By The Falls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
1 helpful vote 1 helpful vote
“Very impressed!”
4 of 5 stars Reviewed 22 January 2012
1
person found this review helpful

We were planning to stay in niagara for a friends birthday last night and go to the dragonfly so we booked a hotel with Hotwire. Luckily, we ended up with the Holiday Inn-only a 3 minute walk from the establishment. We paid only 76$ for a basic room. That included two queen beds and a balcony. The suite was very spacious in comparison to our other friends who paid more for rooms at the Oakes...not to mention, the room was as nice if not nicer than theirs. The lady who was at the front desk when we checked in was extremely friendly and helpful.
The only thing I can say was bad about it is that there was what appeared to be a used hand towel and a used bottle of conditioner left on the sink when we arrived. Made me question the cleanliness of the room initially, but I found the rest of the room to be quite clean.
Overall, great bang for your buck.

  • Stayed January 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Esayemtee about Holiday Inn Niagara Falls - By The Falls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winnipeg, MB Canada
Senior Contributor
37 reviews 37 reviews
Reviews in 17 cities Reviews in 17 cities
72 helpful votes 72 helpful votes
“Awesome stay!”
5 of 5 stars Reviewed 6 January 2012

This hotel is in great proximity to the falls, and restaraunts, etc.

We only stayed for one night, and enjoyed relaxing in the hot tub and sauna.

Rooms were clean and spatious.

Wifi internet worked well in the room on my iPhone.

Starbucks down the street, and good breakfast buffet at Coco's.

Nothing bad to say at all. Parking was free, and hotel was easy to locate.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Eyeluv2Travel about Holiday Inn Niagara Falls - By The Falls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Holiday Inn Niagara Falls - By The Falls

  • Holiday Inn Niagara Falls
  • Niagara Falls Holiday Inn
Address: 5339 Murray Street, Niagara Falls, Ontario L26 2J3, Canada
Price range (per night):* 109 AUD - 267 AUD

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Holiday Inn Niagara Falls - By The Falls
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