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FourPoints.com
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Reviewed 3 August 2012

Have been traveling for a month now, from Ohio to Alaska and back to Ohio. Our stay here was excellent. We arrived very late because of a "bump in the road" and the front desk was very nice and offered a late check out since we arrived in the wee hours of the morning. This place was very clean, quiet and nice. We would stay here again if ever in Winnipeg. Thumbs Up to Sheraton!

Date of stay: July 2012
  • Trip type: Travelled as a couple
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Thank HoneyBear22
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tom C, General Manager at Four Points by Sheraton Winnipeg South, responded to this reviewResponded 11 September 2012

Thank you very much for the "Excellent" review, the staff and I really appreciate you taking the time to do this.

see you soon

Sincerely

Tom Caramanos
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2012

We stayed here last week for 1 night. The front desk staff were friendly and polite . The room is in good size, clean and updated. The King size bed is so comfortable. Only small Con here, is when we ordered room service we were ask to call again as the person taking the orders was out buying something and then when we ordered for two breakfast...only one came up (didnt bother calling down to inquire as we were only charge for one and it would mean another 20 mins wait if we ordered again) - no biggie though.
All in all, we liked the hotel..would consider staying here again :)

We won this stay thru a bid so for the money we paid, it was worth it.

Date of stay: July 2012
  • Trip type: Travelled with family
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Thank Audiodrive
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 31 July 2012

We stayed at this facility for most of a week in June 2012. My brother-in-law from Calgary stayed there for three days at the same time - we were there for a family wedding. We found the rooms small and cluttered with no place to use a computer that didn't block access through the whole room. An 18" closet rod is not adequate for a couple in town for a week for a wedding. The website infers that a refrigerator can be had from housekeeping but the truth is that only a few rooms have them and they were all taken. Not once during our stay did the ground floor bar stay open until its advertised closing time and, when we asked at the front desk, we were told that once it is closed it is closed; nobody ever told us that we could get a nightcap in the "casino" in the next room. My brother in law wanted a shirt pressed and took it to the front desk at about 3:00 pm asking that it not be sent out is it could not be back by noon the next day. The information in the room says "in by 11, back by 7" so the request was not unreasonable. When he inquired at about 9:00 the next day, the little man in the office behind the front desk flew out and gave him nothing but attitude saying he had no control over the laundry service. The shirt came back after we had gone the wedding and was waiting at the front desk. when we returned; fortunately I had taken two shirts and was able to lend him one. We were very unhappy with the whole performance. I will not return and my brother in law will but only because he has points to use up.

Room tip: Other properties are vastly preferable.
Date of stay: June 2012
  • Trip type: Travelled with family
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3  Thank big-macm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 July 2012

We were greeted by friendliest front desk clerk we have ever had! We love the fresh relaxing decor from the entrance to our room. The pool was relaxing, plenty of towels available. Nice gym with nice equipment. The on site restaurant was handy, we were happy to just stay, eat, and relax. I recommend their breakfast wrap. My Reuben sandwich needed more of the homemade sauerkraut, ask for more on the side! Great looking lunches as we passed by others! The front clerk can recommend good food to eat the hotel restaurant. There was an on-site bar, which we did not use and a gaming room which we did not use both looked very nice. We would recommend this hotel to anyone. We travel often for many reasons, this last trip was for both business and pleasure. We traveled on our motorcycles this time, which they welcomed!

Room tip: Any room will be fine...ours was quiet, clean, and comfortable. Booking the room late there was only 2 queen beds left for the 2 of us. Not our favorite style, but it worked and was comfortable.
Date of stay: July 2012
  • Trip type: Travelled as a couple
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2  Thank WhiteSands2envy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tom C, General Manager at Four Points by Sheraton Winnipeg South, responded to this reviewResponded 30 July 2012

Hello Whitesandenvy

It's great to hear you enjoyed your stay with us here at The Four Points Winnipeg South. It really makes it all worthwhile to hear our guests have enjoyed their interaction with our associates and the facilities here as well! My door is always open and I would love to meet you next time you are through this way.

Thank you for this great review

Tom Caramanos
General Manager
Four Points by Sheraton Winnipeg South

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Reviewed 19 July 2012

June 28 to July 2 for wedding, mostly nice place, room 316 clean, small room 2 queens only one computer chair. first night asked the desk if we could have a regular chair, said he would get one. never got it. next day asked again the desk lady, man in black suit in back office of desk said they had NO CHAIRS,(i felt as we were laughed at) I said that we did not want computer chair but one ordinary, 2 persons in a room with one comp. chair, so had to sit on bed, no table either, hotel has bar and dining room, do not tell me that they do not have ONE CHAIR, LOOK PICTURES OF ROOMS YOU SEE 2 CHAIRS. we travel a lot even Europe have 2 chairs. Also 99% of hotels have breakfast included, not there!!! not a bad place, but we were disappointed, usual Sheratons have better service.

Room tip: better take a King to have complete furniture.
Date of stay: June 2012
  • Trip type: Travelled with friends
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Thank sultan-pirouette
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tom C, General Manager at Four Points by Sheraton Winnipeg South, responded to this reviewResponded 25 July 2012

Hello. Thank you for your review of the hotel. I have looked into this matter and I understand a ballroom type chair was offered to you, but it was a larger lounge type arm chair that you requested, which is simply not feasible. The lounge chair is too large and we have only a limited number of those types of chairs to allocate them to guest rooms. I apologize for your inconvenience and hope you understand.

Tom Caramanos
General Manager
Four Points by Sheraton Winnipeg South

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