First I'd like to emphasize that every staff member we dealt with was wonderful. But the hotel is really rundown and shabby. The toilet leaked a lot and had to be flushed very carefully or it would not stop flushing and would make a horrendous noise until you removed the lid to the tank and tinkered inside. We were told this was not a new problem. Also, the hot air vent made a really loud sound like a gunshot every so often. During the night, this occurred every 10 minutes until 4:00 a.m. The following day the staff very kindly moved us to a new room where we did not experience these problems. The location is great and so is the staff, but until the facility is upgraded, I would not stay here again.
- Also Known As:
- Century Plaza Hotel
- Century Plaza Vancouver
- Official Description (provided by the hotel):
- The Century Plaza Hotel & Spa is a landmark destination hot spot right in the centre of downtown Vancouver. From its award winning amenities including a world class spa and comedy club, to the kitchen equipped suites featuring spectacular ocean, mountain and city views, the family owned and operated Century-Plaza Hotel & Spa has implemented sustainable practices such as its 'Green Initiative' Program as well as the 100% Chemical Free Commercial Cleaning System reducing our carbon footprint to provide guests with the wonderful home away from home ambiance. ... more less
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