Don't ever book in this hotel if you want to be treated with courtesy and respect. They are short staffed, the staff hangs up on you if they can't answer a question, their answer to everything is the owner is away for two weeks, call back then. They have a 30 day cancellation policy even if you only booked a week ago!

I have stayed in hotels and motels around the world and NEVER been treated by such rude staff as they are at this motel!

I am trying to put a stop on my credit card through MasterCard and will leave complaints everywhere I possibly can about how I was treated while trying to call prior to arriving, when I needed information.

My husband and I have stayed in motels all through out Canada and the US and this this one was the best! The motel was so clean and comfortable! The owner was so very sociable and friendly. The cleaning staff were very caring and very good at what they do! We just cannot believe we had such an awesome stay at a motel! We will be back every summer!

We stayed in a standard room, with no kitchen. Very happy with the price and the friendliness of the office girl.

Its location is right on the highway near a lake, so the noise may bother some people, but we didnt mind so much.

The rooms are not the cleanest though and the inside kinda needs to be updated, but overall we though it was pretty good.

Lakeside is great if you want to visit Penticton on a budget. This is a MOTEL ... not a hotel. You will have an outside door, a window set air conditioner and a smaller kitchnette. You will NOT have a private interior door, central air conditioning or a full kitchen. Our room was spotless on arrival (we found out that there had been a party there the day before so they were in the process of dry cleaning the rugs for us). The owners are a very nice couple that also run the day to day affairs. We didn't need daily cleaning. There is internet. I saw another review that says there wasn't but possibly the router was down that day because both our iPhones and laptop had internet from day one. The bed was a queen size and very comfortable. The tub was nice, clean and with a very cool shower curtain hanger that caused it to "balloon" out from the tub making it seem bigger. There was always lots of hot water. It took us a few hours to figure out the refrigerator had been turned down, but by the first night our groceries and beverages were nice and cold. As stated there is an in window air conditioner high up near the ceiling. Until 4 or 5 PM it does a great job of keeping the room comfortable. However, as the sun starts to set behind the building, the entire west wall just BAKES! This made the bedroom a little too warm for comfort and we had to open the windows and front door to try and get a cooler breeze once the sun set. Ceiling fans in the bedroom would most likely take care of this problem or a screen door at the front to prevent insects from getting in. Great access to Skaha Lake beach via an under ground tunnel. The beach at this end is more gravelly than sand, but we didn't mind as that meant fewer people as well. Very reasonably priced too. All in all, we had a great time and will be coming back.