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Rocky Mountain B&B: Traveller Reviews

2.5 of 5
223 Otter St., Box 2528, Banff, Banff National Park, Alberta, Canada
Hotel amenities
Rocky Mountain B&B
Ranked #12 of 33 Banff B&B and Inns
4.0 of 5 stars 69 Reviews
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69 reviews from our community

    Trip type
Traveller rating
    28
    16
    15
    8
    2
Date Rating
Regina, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Fantastic rocky mountain home base!”
4 of 5 stars Reviewed 2 September 2011

This reasonably priced B&B is situated in a great spot, which is just a few minutes walk to Banff Avenue. The house has tons of character and the room was comfortable and very clean. The staff were very helpful and the breakfasts were hearty and delicious. We'll definitely be returning when we head back for hiking to one of our favourite spots in Canada!

  • Stayed August 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Darren115 about Rocky Mountain B&B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RockyMtnBB, Manager at Rocky Mountain B&B, responded to this review
15 September 2011
Thanks for your great review! We take pride in our fantastic location – right in the heart of Banff with easy pedestrian access to all kinds of sights and activities. Members of the staff love letting guests know where the best restaurants and hiking trails are as well as whipping up yummy breakfast treats for everyone. Can’t wait to see you again!
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London
Top Contributor
107 reviews 107 reviews
Reviews in 34 cities Reviews in 34 cities
51 helpful votes 51 helpful votes
“Not quite a B&B”
3 of 5 stars Reviewed 28 August 2011

Very reasonable value here, but not quite what we were looking for at a B&B.

We stay at B&Bs as we quite like the personal touch of staying at someone's home, but that wasn't the case here. There is a manager on site up until 8pm, then she leaves the premise, so the whole place is just guests after that time. A little bit strange and a bit concerning as if there is an emergency you are directed to a mobile phone number.

Our room was pretty good, but there were a some points they could improve on. First was the very creaky floor boards, and the second was that the door to our room (#3) only could be shut by locking it. This didn't work so well as our room had a shared bathroom, so every time you left the room, the door would swing partly open.

Noise is also a bit of an issue, as you can hear whenever someone uses the bathroom, and sound insulation from other rooms is not great either, with conversations able to be heard.

Breakfasts were good, apparently the only B&B to offer a hot breakfast in Banff. Somewhat monotonous as the theme was an egg based breakfast each day. We had Omelette, then poached egg, then scrambled egg then omelette again on the 4th day. But there were plenty of other options with good muesli, and cereals and toasts.

Strangely in the middle of summer the heating was left on, so when you came in it was really hot inside the house and it got very hot in the middle of the night.

Staff were pleasant enough, but not that interested in how your stay was going.

Bannf is fantastic, and the information centre is really helpful.

  • Stayed August 2011, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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See 5 more reviews by TheYarralls for Banff
Ask TheYarralls about Rocky Mountain B&B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RockyMtnBB, Manager at Rocky Mountain B&B, responded to this review
15 September 2011
Thank you so much for your detailed review! We really appreciate guests taking the time after staying with us to let others know how their stay was. We’d like to let you know we took your comments seriously and are exploring ways to make guest stays even better! We would like to clarify that ALL staff at the B & B live on the premises full-time. We do maintain hours to serve our guests between 8am-noon and again from 4pm-8pm (as is standard for most B&B’s) but in an emergency if our manager has gone to town for any reason or is in her private suite, there is a cell phone number left for guests outside of those hours.

We wish the floors weren’t as creaky but unfortunately that is just one of the things that come with old character houses. Our B&B is nearly 100 years old and while we do periodic renovations to maintain the building, but re-doing the floors would be extremely costly and invasive. We do ask that guests take care after 9pm to keep the noise to a minimum so not to disturb other guests. As you can see 2 reviews above yours, we are employing new strategies to deal with noise carrying in the house.

As for your door, we do apologize that the only way to keep it closed is to lock it. We are aware of this, however, the door and doorknob on that room are original to the house from 1918 and we don’t have the heart to replace it with a modern one without all the character :)

Our management is looking into the heating issue. It is a fine balance as the summer in the mountains means hot days and cold nights. We try to keep it at a level to please everyone. We encourage guests to let the staff know if they have concerns like this so that we can address it at the time and ensure your stay is comfortable!

Thank you again for all your feedback and we hope to see you again!
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Calgary
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Good value for money.”
4 of 5 stars Reviewed 26 August 2011

Stayed in Banff for a few nights and landed at Rocky Mountain B&B. The place was very nice, and although it was a older building it was more than okay. There was a small issue with the breakfast the first morning we were there and we were given credit towards our stay as compensation, which was very appreciative even though we did not mind waiting for breakfast.
Will likely stay again!

Stayed August 2011, travelled as a couple
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Ask erindavie23 about Rocky Mountain B&B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RockyMtnBB, Manager at Rocky Mountain B&B, responded to this review
15 September 2011
Thank you for sending in a review of our B&B! We are pleased to hear you enjoyed your stay and felt that you got good value for your money – as a resort town, Banff can be very pricy and we feel we’re providing a cozy home away from home for a reasonable price. We do our best to keep things running smoothly around here but when they don’t we always try to make it right. We would love to see you again soon, thanks for your feedback!
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san diego
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
“showing it's age”
3 of 5 stars Reviewed 5 August 2011

this is an older house which has been converted to a b and b.relatively clean, but showing it's age. comfy beds, hot breakfast which advertises a selection, but there isn't. you get what they are making that day, which was tasty nonetheless. friendly, but not too prompt on returning emails and phone calls. an alright, overall stay.. nothing too fancy.

Room Tip: small, clean, quiet,
See more room tips
  • Stayed August 2011, travelled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask SanDiegoTravelguy about Rocky Mountain B&B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RockyMtnBB, Manager at Rocky Mountain B&B, responded to this review
25 August 2011
Thank you for your review! We are glad you enjoyed your overall stay with us. We do not have a daily selection of hot breakfasts; however we do pride ourselves on rotating our hot breakfast menu daily so our guests staying multiple days do not have to have the same breakfast every day. Please check out our breakfast page on our website for more info. Our hostess enjoys whipping up delicious breakfasts for the guests each day in our homey kitchen. We are sorry to hear you did not receive a prompt response from us. At the moment we are implementing a web-based reservation system which should streamline things for both the guests and our staff!
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Utah
Senior Contributor
23 reviews 23 reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
“Great breakfast, basic older room.”
3 of 5 stars Reviewed 27 July 2011

My husband and I stayed one night in a basement room. We knew from reviews not to expect much and with that in mind, we found it about like a basic older motel room with a kitchenette. The hallway leading to our room was dark with low ceilings and lots of exposed pipes. The bed was up against the wall on one side making it very inconvenient for the person on the inside to get in and out of bed. There is no place to put anything on the bathroom sink, but we got around that by using the sink and mirror in the kitchen area. We enjoyed a delicious bagel sandwich and salad for breakfast and found the staff welcoming and friendly. As other reviewers have said, this place has a very casual inn or ski lodge atmosphere rather than the feel of a traditional B&B.

  • Stayed July 2011, travelled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask GottaWearShades about Rocky Mountain B&B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RockyMtnBB, Manager at Rocky Mountain B&B, responded to this review
25 August 2011
Thank you for your review! We are pleased that you enjoyed our breakfast and the staff. Our staff like to go the extra mile to make our guests feel welcome in our B & B. We appreciate your comments about the room and we take all guest comments into consideration!
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Additional Information about Rocky Mountain B&B

223 Otter St., Box 2528, Banff, Banff National Park, Alberta, Canada
Price range (per night):* 90 AUD - 129 AUD

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