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Reviewed 14 December 2014

We have been going to this hotel for many years. It is a good walk from town so we avoid the hustle and bustle, and we do get some good exercise getting there!
Last time we were there in Feb we found the place really tired looking but the renovations are now finished and we like what they did. It's not fancy but it's nice and homy and fresh.
We already have rooms booked for our annual anniversary weekend with the kids in February! So looking fwd to it.

Room tip: The pool rooms are cheaper. I prefer to look out at the park on the South side or the road with mountain view. It is not noisy.
Date of stay: November 2014
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank 915brigittel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 November 2014

Great stay. Hotel staff were very helpful. Reception found kettles for those who wanted to make tea (coffee making machines in each room as standard). Dallas the barman was friendly and helpful. I was allocated a large room with two double beds, big flat screen tv, seating area with sofa & chair, dressing area with Hollywood style lights around the mirror. Comfy beads. Swimming pool area was relaxing with nice pool (not large but big enough to swim properly), Jacuzzi and sun loungers.

Date of stay: October 2014
  • Trip type: Travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank countess2
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 November 2014

Stayed here during November for the Banff Film Festival. The room itself was quiet, it had a view of another building and next to the ice machine but still very quiet. The room itself was a fairly standard hotel room but the king sized bed was excellent and had a very good nights sleep. Borrowed a DVD. Very clean everywhere. Used the gym, pool and hot tub, also very clean. The pool and hot tub area was very nicely done and big enough to do short laps. Breakfast had a good range of options and the service was quick and very pleasant. I enjoyed the walk into town from the hotel and I passed a number of restaurants on the way which we could have used although some pretty pricey menus. The Red Earth Spa is only a few doors down too. Underground parking was excellent, heated and roomy and an elevator right there.

Date of stay: November 2014
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
2  Thank Jo-Anne B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 November 2014

I took a room at the lowest possible price and got what I paid for I suppose. I will not come back here and would never pay the normal price for sure. Too many competitors in Banff and Canmore with slightly higher price but nicer rooms or just cheaper.

Bed was not comfortable, it was noisy by Banff Ave and room was really small. I didn't mind too much as I was alone, but you get in right "in your bathroom", with the sink at the entrance of the room rather than in the actual bathroom. There was also the unpleasant smell, maybe it used to be a smoking room or something. It was clean at least.

I closed the curtains at night and one one the curtains sticks broke. Then, I tried to use the TV with my laptop as I always do but the VGA plug wouldn't work. Wifi was terrible, I am writing this review on my own 3G connection. Wifi is really important to me and I can't stand it when it is not working 95% of the time like here, going on and off or just having a very weak signal.

Date of stay: November 2014
  • Trip type: Travelled solo
    • Value
    • Cleanliness
    • Service
2  Thank ChrisABQC
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 November 2014 via mobile

We stayed at this hotel and although it was off-season we did not appreciate the construction noise above us at 9am. It was so loud we cannot carry on a conversation and when I called the desk they didn't seemed to feel it was A big issue since it was 9 o'clock. When I checked out all I got was an lame apology.

Date of stay: November 2014
1  Thank Cambams
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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