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Blue Mountain Lodge: Traveller Reviews

3.0 of 5
137 Muskrat St., Banff, Banff National Park, Alberta T1L 1C4, Canada
Hotel amenities
Blue Mountain Lodge
Ranked #17 of 33 Banff B&B and Inns
4.0 of 5 stars 60 Reviews
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60 reviews from our community

    Trip type
Traveller rating
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    17
    5
    12
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San Diego, CA
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
21 helpful votes 21 helpful votes
“a poor choice if you want any sleep”
1 of 5 stars Reviewed 7 February 2012
4
people found this review helpful

Blue Mountain Lodge is a great place to stay, if you want to drink until the bars close at 2 AM, then continue the party in your room until 3 or 4 AM. If you want a peaceful night’s sleep and caring, friendly staff, book elsewhere.

We're active: we get up early, cross-country ski or hike all day, and go to bed by 10 PM. For 11 winter vacations, we stayed at the excellent At Wit’s End B&B. When the owners retired this year, we checked several websites; Blue Mountain Lodge looked good and had some decent reviews, and was inexpensive, so we booked the third-floor “Trapper Room” for 8 nights. Not a wise move.

Our attic room would be great for children (there’s a real stuffed and mounted beaver at the foot of one bed), but it’s too cramped for full-size adults making more than a one-night stay. Storage space is minimal: a few hooks and one small shelf with a hanger bar. This shelf is half blocked by a large tree trunk with a protruding thigh-high branch, which left me with a couple of nice bruises. The “ensuite bathroom” is a miniscule partitioned space inside the bedroom. The partitions don’t extend to the ceiling, and there’s no ventilation to the outside, so bad odors escape into the bedroom. You can’t turn around in the shower without hitting your elbows. The third floor is accessed by a very steep flight of stairs with very narrow and somewhat slippery treads – it’s best to duck-walk very carefully down them.

Breakfast at Blue Mountain is adequate, but nothing special. Good croissants, so-so muffins (homemade, but flavorless), good packaged bread, yogurt, some fresh fruit, packaged oatmeal, cereals, tea and (sometimes lukewarm) coffee. There are usually cookies in the afternoon.

The Lodge really needs to do something about the front door, which is extremely difficult to push open, and nearly impossible when carrying luggage. The ski storage system would be greatly improved by having one key open both the front door and the ski shed.

Blue Mountain Lodge is located a couple of blocks off Banff Ave. As we discovered to our dismay, it's a great location for visiting the bars and nightclubs. Our first two nights, we were awakened around 2:30 AM by groups of cursing, hollering drunks weaving their way up the street after closing time.

Our third night, some of those drunks were guests of the Lodge. Just after the bars closed at 2 AM, they came home to continue the party in their 2nd floor room. (One of the celebrants was the official “resident”. Apparently he’s not there to do anything useful, like keep a lid on nighttime noise; he’s just the live body required by the Banff fire code.) We got up and went downstairs to ask for quiet, and even that didn’t produce results for another half hour.

In the morning, we tried to talk about this to the lady who sets up breakfast, but she just shrugged and said, “They’re young people, we can’t do anything”. On the fourth night, a couple took the attic room next to ours. We could hear every word of their loud conversation and TV until past 11 PM. We finally went next door and asked them to quiet down. About 2:30 AM, I woke up to the sound of their bed rhythmically hitting the wall next to my bed, accompanied by the noises that one associates with bed-bumping. At 3 AM, one of their friends clomped up the stairs to visit the (presumably) happy couple and a loud conversation ensued, until I got fed up and banged on the very thin wall.

The next day, we packed up early and left as fast as possible, skipping the Lodge's breakfast. We were prepared to lose four prepaid nights of our stay, considering it the price of a lesson learned. The owner, Pascal, turned up just as we were leaving and made some ineffectual noises about “it happens sometimes” and that he’d “been in Europe”, as if these were good excuses. He did offer to put us into a bunkroom separate from the house, but at that point we were very, very done with Blue Mountain, their inconsiderate clientele, and their dilapidated rooms. We headed for the Pension Tannenhof (see my other review). Pascal did refund the remaining portion of our stay after we left, for which we were thankful.

The owners don’t seem particular about the guests to whom they rent, nor do they expect guests to show consideration for each other. There are no quiet hours in the guest handbook or posted on the walls. There is no resident manager to enforce any rules. Rooms are small, lacking in storage space, and tired-looking, (even with the addition of stuffed dead animals and random tree branches). Be aware of all this if you’re thinking of staying at Blue Mountain. There are many Banff lodging options that don’t cost any more than Blue Mountain, have much nicer facilities, and allow guests to get a good night’s sleep.

Room Tip: Don't book here (or anywhere else near downtown) if you want peace and quiet. Banff has a seriou...
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  • Stayed January 2012, travelled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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1 review
1 helpful vote 1 helpful vote
“Knowledgeable and friendly owner, welcoming, great outdoor tips”
5 of 5 stars Reviewed 2 January 2012
1
person found this review helpful

I stayed a week to ski and board. While chatting with Pascal the owner, I learnt that he is an experienced backcountry skier. He brought me out for a backcountry ski daytrip which was an incredible experience and i had an absolutely fantastic time! Thank you!

The bnb is clean, organized and comfortable. As a single traveller whose agenda is to be outdoors, the room 3 that I got is nicely adequate and fits my budget.

Plus the location is very convenient, only a few steps to get to the ski bus, and 2 blocks to banff ave downtown.

Overall the blue mountain bnb is good value for money, serves a good healthy breakfast, owner is friendly and chats most readily, location is great. If you are an outdoor enthusiast and will like great tips, this will certainly be the place to go to.

Highly recommended. Thank you Pascal for a most pleasant week's stay.

  • Stayed December 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Columbia, Maryland
Senior Contributor
35 reviews 35 reviews
Reviews in 17 cities Reviews in 17 cities
26 helpful votes 26 helpful votes
“Lots of steps, good location”
3 of 5 stars Reviewed 25 September 2011
1
person found this review helpful

We recently returned from a trip to Banff, Lake Louise and Jasper. I had made reservations at three different types of accomodations, the first being the Blue Mountain Lodge. I talked to the Proprietor (?) on the phone and my notes indicate that we had a first floor bedroom for my 89y.o mother- I said she could go up a few from the street. First disappointment was that her room was on the second floor up a steep flight of stairs! Ours was in the 3rd floor attic- up another flight of even steepr steps! At the point of check-in there was not much to do about it.
Anyway, her room was simple but sufficient. Ours was SO unique, with beds under the eaves and taxidermy accents. Not quite what I had expected from the pictures online. Now, we are in our 60s and climbing over each other in and out of bed is a little uncomfortable- so we used the 2 beds. I kept hitting my elbows on the ceiling, however. Other than that, my mattress was comfortable- my husband wasn't as happy with his. The location of the lodge is great- within a short walk of downtown and the walking path on the river. There was no large gathering room to sit around as other B & B's I've been in- a small table in the entrance parlor was there, but not too comfortable for even the 3 of us. There was an outdoor table near the back parking lot and we did sit out there and enjoy wine and cheese, but not too attractive. The small, fenced front yard looked as if it would be the perfect place for a picnic table or two, but it was rather unkempt. Breakfast was a continental style with coffee, cereal, yoghurt in the small dining room (which was not open to guests during the day.) I saw many younger persons as well as retirees. Most looked ready to hike and enjoy the lovely outdoors in the area, as we were. I had hoped that my husband and I could leave my mom with a book and do something a little more strenuous, but there was really no place for her to sit around in comfort. In fairness, I did NOT want a motel style accomodation, and this certainly fit the bill! Had I not had my mom, I wouldn't have mattered so much. She was a good sport and added another experience to her bucket list! There were many guesthomes/b & bs around in the area. This was not barebones pricing, so I am not sure I feel it is a good value for the money. But Banff is expensive for sure.

  • Stayed September 2011, travelled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Lethbridge, Canada
Senior Contributor
35 reviews 35 reviews
Reviews in 19 cities Reviews in 19 cities
23 helpful votes 23 helpful votes
“A great choice when in banff”
5 of 5 stars Reviewed 25 September 2011

Stayed with our 3 kids and felt welcomed in this wonderful home. Kids loved it too! Will definitely choose again on return trips!

  • Stayed September 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Carbondale, Colorado
Top Contributor
58 reviews 58 reviews
Reviews in 31 cities Reviews in 31 cities
41 helpful votes 41 helpful votes
“Bare bones accomodations in a high-priced tourist town”
2 of 5 stars Reviewed 30 August 2011
1
person found this review helpful

As noted by others, this B&B is over 100 years old. I enjoy old places that have been nicely upgraded, but this one has not. The only good thing that I can say about it is that it was clean and reasonably quiet.

There is practically no common area OTHER THAN a common kitchen where some guests prepare their own complete meals. There is a common refrigerator, and if you want some ice, you had better bring your own ice tray and freeze it yourself. There may be some ice available from the main kitchen, but it and the dining area are normally closed to guests, and a manager is often not present.

Our room was dubbed the "RCMP Room" because it contains a few pictures on the wall of guys dressed in red uniforms (one being "Sergeant Preston of the Yukon" who was a U.S. movie actor) and a few other cheap antiques supposedly related to the RCMP. The room was tiny, with a bare fake-wood floor and crude, white painted carpentry. It was clean and had a small, old TV. The bathroom had a shower stall that was anly about 6 feet high and would have been barely usable by anyone taller than that. The queen bed had clean sheets, but a saggy mattress and could only be entered from one side because the room was so small. It is necessary to keep the windows open for ventilation, and traffic noise can be a problem because it is on the corner of two streets that are close to the downtown tourist area. At least that is a short walk away.

Breakfast consisted of a serve-yourself buffet with plastic utensils, the only particularly good, fresh feature of which was some fresh, warmed croissants. The coffee was OK.

An annoying and silly house rule was to remove shoes before going to the rooms upstairs. That would be reasonable in winter when shoes would have dirty snow on them, but I have never stayed in an inn that expects guests to remove their shoes under normal conditions -- especially when the rooms are not even carpeted. (The stairs had worn, nondescript carpeting that would require vacuum cleaning, as would routinely be provided in any inn.)

Banff is a very high priced tourist town (trap) and this place is less expensive than most, but I would only recommend it to people who absolutely want to spend time in Banff as cheaply as possible (short of camping).

  • Stayed August 2011, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Additional Information about Blue Mountain Lodge

137 Muskrat St., Banff, Banff National Park, Alberta T1L 1C4, Canada
Price range (per night):* 112 AUD - 203 AUD

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