Overall we were very satisfied with the hotel and would stay there again.
My family and I stayed 5 nights in one room for a skiing week. The room with two queen beds was very good size and the beds had very good linens. Like others have said, the included breakfast was ample with eggs, sausage, waffles or pancakes, cereals, breads, muffins, fruit, juices and coffee. The breakfast room did fill up quickly at 7am on busy ski days. The underground parkade (love that Canadian word) was very convenient. The hotel is about a four block walk to the heart of Banff Avenue shopping and restaurants, so location is very good. The first night we stayed, there were at least three rooms close to us with dogs, so if the occasional bark or allergies are issues, ask for a room away from dogs. We never heard any barking during sleeping hours.
Knowing that Best Westerns can vary widely in quality, this was a very nice experience. I would compare the quality directly to a good Marriott Courtyard (only with breakfast included)
btw - our stay was also using points and a free night voucher, and the correct number of points were deducted. Also, from BW to Sunshine parking lot was less than 30 minute drive.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC